Join Our Growing Holiday Property Management Team as a Customer Support Administrator!
IMPORTANT – Please read the description carefully and in full so that you FOLLOW THE APPLICATION PROCESS CORRECTLY.
Are you skilled in administration and passionate about delivering exceptional customer experiences?
We’re searching for a reliable and dedicated individual to join our team.
If you have great administrative abilities and a genuine desire to assist people, this career opportunity is perfect for you.
Join our guest experience team as a highly proficient customer support administrator.
Strong command of the English language and exceptional organisational skills are a must.
ABOUT US –
Holiday Rental Experts personally guide Short Term Rental managers/companies to make more money, free up valuable time and focus on key drivers that will propel their business to the next level.
To achieve the above, Holiday Rental Experts has designed an industry specific Virtual Assistant – Outsourcing service.
We source suitable candidates, specifically train them to work in the Short Term Rental industry and; integrate them into our client’s business to be managed directly.
ABOUT YOU –
1. Are you detail obsessed, process orientated, and have excellent language skills (written and verbal)?
2. Do you have strong numeracy accuracy and data management experience?
3. Have you a strong ability to research, plan and create presentations?
4. Are your marketing skills and experience across websites and social media; including Facebook, Instagram and LinkedIn?
5. Do you work well under pressure, source solutions and adapt to fast paced working environments?
Yes, to many or all of the above? Then keep reading…..
RESPONSIBILITIES
Extract data and data management
CRM / Lead Generation data entry
Listings
Basic Statistical analysis
Prepare management reports and presentations
Sales KPIs reporting, management and measurement analysis
Marketing – websites, social media and presentations
Excel reporting and development
Data entry into Property Management Systems (PMS)
Following Checklists
Quality Checks
REQUIREMENTS
Excellent written communication skills
Excellent time management
Excellent organisational skills
Strong data entry skills
Good with numbers
Analytical
Experience with Excel, Microsoft, CRM, Outlook, PowerPoint and word.
Experience in Sales, Marketing, Data Entry and Administration
Attention to detail
BENEFITS
Fully Trained position including formal induction training and industry-specific training after the first month.
Fast paced and dynamic industry
Growth opportunities
Work from home
JOB-TYPE
Contract Full-Time – 38 hours per week
CANDIDATE MUST SUPPLY
Computer – Screen, laptop, mouse, headset and keyboard and access to the required applications; word, excel, Microsoft 365, PowerPoint.
Internet at expected speed level – will be checked regularly
Quiet & Safe working environment
-APPLICATION PROCESS-
Step 1:
Go to our website and under “Virtual Assistant Applications” please:
a) – Complete the Interview checklist
b) – Attach a copy of your cover letter and resume
Once we review the applications via step 1, we will contact you if you are successful to progress to the next stage, Competency Assessments.
Thank you
The Team at Holiday Rental Experts
APPLY FOR THIS JOB:
Company: Outsourcing Hive
Name: Alexie Cribbin-Blencowe
Email: