Head of People and Culture | Outsourcing Industry

The Head of P&C is the epitome of the ideal Head of People and Culture, Empowering People, Inspiring Growth, and Shaping the Future. With a blend of strong character, adaptability, and professional expertise, he/she/they lead by example, inspires growth, and fosters a positive, productive, and inclusive work environment. Trustworthy, proactive, and fun, the Head of P&C is dedicated to driving the organization’s success through effective people management and development.

Experience & Skills:

– Must-have experience:
– 8+ years in HR & People Management
– Recruitment, human resources, compensation & benefits, employee/staff experience
– Managed PC team in a remote setup
– Experience in the development & execution of complex people strategies addressing issues of attrition, engagement, team satisfaction, performance
– Experience in leading & implementing complex HR/Recruitment projects
– Previous process creation & improvement experience
– Responsibility for department KPIs & deliverables
– Understand the connection between HR/Recruitment & revenue of the company
– Budgets management
– Global HR legalities, learning & development
– Preferably experience in high volume recruitment in outsourcing/offshoring or similar field

Tools:
– Remote setup
– Experience using G-Suite, time-tracking tools, task management or ticketing systems (Trello, Asana, Jira), chats (slack & -equivalents)
– Job boards, LinkedIn, ATS, HCM, or other HR software/apps
– Collaboration tools like Miro or similar ones are a plus

Character and Core Values:

– Integrity and Responsibility: The Head of P&C demonstrates a strong sense of responsibility and integrity, ensuring that he/she/they always act in the organization’s and its staff members’ best interests.
– Openness and Empathy: Known for listening attentively, the Head of P&C is open to feedback and fosters a culture of open communication.
– Positive Outlook: The Head of P&C sees the positive in new processes and challenges, embracing change and encouraging the team to do the same.

Skills and Abilities:

– Adaptability and Learning: A fast learner, the Head of P&C quickly adapts to new situations and environments, ensuring seamless transitions and continuous improvement.
– Leadership by Example: The Head of P&C leads by example, inspiring the team through actions rather than merely designating tasks.
– Career Development Focus: Dedicated to helping team members grow in their careers, the Head of P&C actively supports their professional development.

Work Ethic and Attitude:

– Trustworthiness and Loyalty: The Head of P&C is highly trustworthy and loyal, building strong, lasting relationships within the organization.
– Stress Management: The Head of P&C remains composed under pressure, effectively managing stress and maintaining productivity.
– Time Management: With excellent time management skills, the Head of P&C ensures that all tasks are completed efficiently and deadlines are met.
– Dedication and Reliability: Known for dedication and reliability, the Head of P&C is a dependable leader who the team can always count on.

Interpersonal Skills:

– Engagement and Creativity: The Head of P&C excels at creating staff engagements and fostering a creative, inclusive work environment.
– Receptive to Feedback: Always open to feedback, the Head of P&C sees it as an opportunity for growth and improvement.
– Proactive and Vocal: The Head of P&C is proactive in identifying and addressing issues, always vocal in advocating for the team’s needs and concerns.
– Fun and Easy to Work With: With a fun and approachable demeanor, the Head of P&C is easy to work with and fosters a positive team spirit.

Professional Expertise:

– HR Knowledge: The Head of P&C possesses extensive knowledge of HR tools, mechanisms, recruitment strategies, policies, and documentation.
– Results-Driven: The Head of P&C should know his/her/their numbers and can strategize on how to achieve organizational goals.
– Legal and Compliance: With a bit of legal knowledge, the Head of P&C ensures strict compliance with HO policies and other related regulations.
– Decisive and Firm: The Head of P&C is decisive and firm, able to make tough decisions while maintaining fairness and transparency.

Benefits:

– Monday-Friday, PH business hours
– Competitive take-home salary of Php100,000 to Php150,000
– HMO and paid leaves after a 3-month probationary period