(High Pay!) Experienced Ecommerce Admin!

Dear Sir/Madam,

We are excited to announce an expansion of our E-Commerce team and are actively seeking a Responsible, Experienced, and High-Efficient individual to join us as an Ecommerce Admin. This is an important role that will contribute significantly to the success of our online store.

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As an Admin, you will be responsible for overseeing and ensuring the success of various projects within our organization. You should have experience in most of the following tasks:

1. Procurement
– Source, communicate, and negotiate with China-based suppliers for daily new products (product pricing, shipping fees, weight, etc.)
– Fulfillment : Purchase products from suppliers and coordinating with the shipping team to ensure timely delivery to customers.
– Product Inventory Management & Forecasting : Ensure adequate stock levels and efficient supply chain operations.
– Thoroughly verify supplier and shipping invoices to avoid costly errors and financial loss.

2. Customer Support
– Email Support
– Facebook / Instagram Comments & Messengers Support
– Manage payment gateway disputes, including responding to inquiries and resolving issues in a timely manner.
– Maintain an Excel sheet to track refund, replacement, modification, and cancellation requests, and inform the fulfillment team of any necessary changes.

3. Content Creators
– Negotiate with content creators to reach mutually beneficial agreements regarding project scope, compensation, and timelines.
– Clearly communicate project details and expectations to content creators and ensure that they understand their tasks and responsibilities.
– Schedule meetings between content creators and our Marketing Director to discuss potential projects and collaborations. Ensure that all parties are informed of the meeting details and are able to attend.
– Manage a list of content creators, keeping it up to date and organized for easy reference.

What we require:
– Proven experience in Ecommerce Admin field.

– Strong knowledge of ecommerce platform, such as Shopify, Aliexpress, 1688, Facebook, Instagram, etc.

– Excellent communication and interpersonal skills to effectively communicate with team members and external partners.

– Attention to detail and a commitment to accuracy and quality control.

– Flexibility and adaptability to adjust to changing project needs and requirements.

Job Details
– Schedule: Monday to Friday, 9am – 6pm (Philippines Time)
– Work Venue: Fully remote work-from-home position, providing flexibility and convenience while eliminating commute time and expenses.

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If you see yourself working with us and matching most of the criterias above, please come in touch with us. We are looking forward to hearing from you.

Please include “Vreally” in your reply so we know you have read all of our descriptions.

Once you have been shortlisted, we would like to meet on Zoom/Skype to talk further and create a good long-term relationship.

Thank you in advance,
Daniel
HIRING MANAGER, ECOM DREAM