Hiring an Business Manager for Airbnb Property Management Business

We are an Airbnb Management business that has 5 properties in England UK.

We are looking for a Short-Term Rental assistant or Business Manager to help grow our business and coordinate day to day activities.

The successful candidate will be responsible for performing various tasks related to the operation of rental properties, managing the guest experience, ensuring great guest communication, logging daily tasks. The ideal candidate MUST have strong organizational skills, phone confidence with excellent communication skills.

REQUIREMENTS;

*Experience in Lead Gen and/or customer service
* Independent working
*Happy to communicate and learn.
* Strong organisational and communication skills – especially the ability to follow up with guests and the team on issues.
* Ability to prioritize tasks and manage multiple responsibilities
* Strong problem-solving skills
* Ability to handle emergencies in a professional manner
* Helping guests resolve issues such as lockouts, parking questions, etc.
* Assisting in scheduling maintenance and housekeeping turnovers
* Tracking progress and addressing any issues that arise during the process
* Familiarity with Channel managers ( We will provide training if not but have an idea)
* Prioritizing tasks when there are multiple demands on your time

Interested applicants, please send the following to (Click to view)

1. Resume in PDF format with one valid government ID attached.
2. Internet Speed test Result dated October 16th, 2023, and onwards.
3. No less than TWO Professional Work References with name, your relationship with
them, their email address, and their mobile number.
4. Photo of your home office with your computer and all backups clearly visible.
5. 1 Minute Introductory Video
6. Please complete the pre-interview questions via PDF or a Veed or Zoom link for task 5.

* Incomplete responses shall not be entertained. Applications not sent to the email provided above will also be rejected*

Good Luck and we look forward to hearing from you!

Thank you very much for your time.