Company Overview: Home Helpers is a leading provider of in-home caregiving services dedicated to enhancing the quality of life for our clients. We are committed to providing compassionate and professional care that allows our clients to live independently in their homes.
Job Responsibilities:
Caregiver Scheduling:
Manage and coordinate the schedules of caregivers to ensure optimal coverage for client needs.
Handle last-minute scheduling changes, cancellations, and emergency requests efficiently.
Communicate with caregivers and clients to confirm shifts, address availability, and resolve scheduling conflicts.
Utilize scheduling software to maintain accurate records of caregiver assignments and client appointments.
Monitor and track caregiver attendance, punctuality, and compliance with company policies.
Human Resources Assistance:
Assist in posting job openings on various job boards and social media platforms.
Screen resumes, conduct follow up phone interviews, offer jobs to selected candidates.
Maintain and update employee records, including personal information, training certifications, and performance reviews.
Assist with onboarding new employees, including coordinating orientation sessions and ensuring all required documentation is completed.
Support the HR team with administrative tasks such as preparing HR reports, tracking employee records, reviews, and handling employee inquiries.
Administrative Support:
Manage email, text, and phone correspondence and respond to inquiries from clients, caregivers, and potential hires promptly.
Prepare and distribute internal communications, memos, and newsletters to staff.
Assist with data entry, document preparation, and other administrative tasks as needed.
Other tasks as assigned.
Qualifications:
Minimum of 1 year of experience in a scheduling, administrative, or HR support role, preferably in the healthcare or home care industry.
Excellent communication and interpersonal skills, with the ability to interact effectively with clients, caregivers, and team members.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
Proficiency in using scheduling software and HR information systems.
Familiarity with virtual collaboration tools and MS Office Suite (Word, Excel, PowerPoint).
Ability to work independently and handle confidential information with discretion.
Reliable internet connection and a dedicated home office setup.
Ability to be flexible with schedules when needed to support other staff when out for illness or vacations.
Benefits:
20% allowance on top of salary to be paid toward other benefits
Reliable working hours
Opportunities for professional development and growth
Collaborative and supportive work environment
Performance-based raise after 90 days followed by annual increases
APPLY FOR THIS JOB:
Company: First Digital Finance Corporation
Name: Misty Carver
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