Hospice Intake Coordinator

We are searching for a compassionate and meticulous individual to become a part of our Hospice Intake. The role of an Intake is vital in ensuring the highest standards of care and compliance provided by the Hospice Agency.

Responsibilities:
• Check patient details of patients referred and request medical records from the hospital where the patient is admitted.
• Assess patient eligibility for hospice care, and complete the admission process.
• Serves as a point of contact for patients and their families, providing information about hospice services, answering questions, and addressing concerns. Offers emotional support and guidance throughout the intake process.
• Verifies insurance coverage for hospice services, assists with obtaining authorization, and explains the financial aspects of hospice care to patients and families.
• Collaborates with the interdisciplinary team, which may include nurses, doctors, social workers, and chaplains, to develop a comprehensive care plan for each patient and ensure that the team is informed about the patient’s admission and any specific needs.
• Ordering medications of patients, coordinating with hospice medical director/doctor on processing medication reconciliation or changes on medication that patient is taking.
• Coordinate with the facility where the patient is residing to inform or send them changes in the patient’s plan of care.

Qualifications:
• Excellent analytical and problem-solving skills.
• Effective written and verbal communication skills.
• Ability to collaborate and work well within a team environment.
• Detail-oriented and able to maintain accurate records and documentation.
• Commitment to providing compassionate and patient-centered care

Equipment:
• A laptop or desktop computer is a must
• Stable internet connection
• Webcam
• Headset/earphone

If you are passionate about helping patients and families navigate the hospice journey and possess the necessary skills and qualifications, we encourage you to apply.

To apply, please submit your resume and a cover letter detailing your relevant experience and why you are interested in this position by emailing Click to view.