—– A Full-time position available for an experienced and passionate hospitality professional looking to grow their career with a growing company —–
Are you a PASSIONATE Hospitality Professional? Are you looking for a company to work LONG TERM? If your answer is “YES”, look no further and APPLY NOW as we are looking to train and grow with you!
EXPERIENCE IS ESSENTIAL, BUT ALL ADDITIONAL TRAINING WILL BE PROVIDED for the right candidate.
Please note: Your RESUME MUST BE SUBMITTED with a cover letter addressing why you are the best person for this position.
***PLEASE NOTE: OUR TIMEZONE IS THE SAME TIMEZONE AS MANILA, Philippines (Australian Western Standard Time; UTC+8)***
Employment and Salary:
• Immediate start.
• ONGOING FULL-TIME Position The employment is (40 hours per week) from Monday to Friday: 9.00 am to 5.30 pm (subject to change as required)
• Salary: from A$230 per week depending on qualifications and experience
ABOUT THE COMPANY
Yaran Property Group (Yaran) is a Western Australian property development company that specializes in affordable build-to-rent housing. The company was established in 1996 and has developed over 1100 dwellings across 60 different developments. The company currently owns 180 residential rental properties in Perth, and a pipeline of a further 500 dwellings to commence construction in the next 12 months. The company is aiming to develop 2000 dwellings in the next 5 years.
ABOUT THE JOB
The Position is in the Short-stay Department of Yaran Property Group for a House/ Maintenance coordinator role
The short stay department, Yaran Suites, manages over 65 properties for holiday letting (AirBnb, , Expedia and direct bookings, etc) and corporate leases. Overall, the role compasses of overseeing daily coordination of Maintenance, Housekeeping, and investor-owned communication ensuring a high level or record-keeping and documentation with all key stakeholders.
RESPONSIBILITIES
The role, task, and responsibilities include but are not limited to:
• Knowledgeable and experienced with maintenance software and booking systems in previous roles with a motivation of willingness to learn a new software system with full training.
• Coordinate and oversee the daily operations of maintenance and housekeeping activities in a holiday let environment.
• Collaborate closely with key stakeholders, including property owners, guests, and contractors, to ensure smooth operations and exceptional guest experiences.
• Develop and implement maintenance schedules and housekeeping routines to maintain the cleanliness, functionality, and aesthetic appeal of the property.
• Manage and prioritize maintenance requests, ensuring timely response and resolution of issues while maintaining effective communication with relevant parties Liaise with external contractors, suppliers, and vendors to obtain quotes, schedule services, and coordinate repairs or renovations.
• Supervise a team of maintenance and housekeeping staff, ensuring professional conduct.
• Work closely with the Manager to develop budgets related to maintenance and housekeeping activities, optimizing resources and seeking cost-effective solutions.
• Implement and enforce policies and procedures related to maintenance and housekeeping, ensuring compliance with health and safety regulations.
• Stay updated on industry trends, best practices, and technological advancements in maintenance and housekeeping, making recommendations for improvement or efficiency.
• Foster a positive work environment, promoting teamwork, open communication, and a customer-centric approach among the maintenance and housekeeping team.
• Provide regular reports and updates to management regarding maintenance and housekeeping activities, including performance metrics, issues, and recommendations for improvement.
• Handle guest complaints or concerns related to maintenance and housekeeping promptly and professionally, ensuring guest satisfaction and resolution of issues.
• Continuously strive for excellence in maintaining the property’s cleanliness, functionality, and overall guest experience.
REQUIREMENTS
Bachelor’s Degree in either Business/Commerce, Business Administration, Property, Property Management, Tourism, Hotel, Management, or Real Estate
Experience is required, and training will be provided where needed must have a Passion for Property Management
• Organization and Time Management: Ability to effectively manage and prioritize multiple tasks, schedules, and deadlines in a fast-paced environment.
• Communication and Interpersonal Skills: Strong verbal and written communication skills to interact with property owners, guests, contractors, and team members. Active listening skills are essential for understanding and addressing concerns effectively.
• Problem-Solving and Decision-Making: Ability to assess situations, analyze problems, and make sound decisions quickly. Critical thinking skills are valuable in troubleshooting and resolving issues effectively.
• Customer Service Orientation: A customer-centric approach with a focus on delivering exceptional guest experiences. Ability to handle guest complaints or concerns professionally and promptly.
• Proactive and Self-Motivated: Initiative and drive to take ownership of tasks and responsibilities, proactively addressing issues and seeking opportunities for improvement.
• Reliable computer connectivity with POWER backup, Stable and Reliable Wi-Fi/internet connection and a lined internet connection (ethernet) and internet backup in case of outages(mobile data)
Benefits of Working at Yaran
• Salary is from 35,000 PHP per month (40 hours per week; 9 am to 5.30 pm Western Australia time).
• 13th-month salary paid as a bonus at the end of each year.
• Same time zone as the Philippines.
To Apply
Please email the following to in one email:
• Cover letter
• Resume including 2 work references
• Police Clearance
• Proof of qualifications and academic transcripts
APPLY FOR THIS JOB:
Company: Find My VA
Name: Hermi
Email: