HR Assistant and Schedule Coordinator

The HR assistant and schedule coordinator is involved in assisting our company’s HR personnel in responding to employee issues and questions, and most importantly in being a schedule coordinator for call-outs, overtime work and other changes. We have about 100 employees.

This job is for Monday – Friday evenings from 4 PM (or 5PM) to around 9PM (or 10 PM) (New York Timezone). There is also a position to work hours on Saturday from 8 AM to 3 PM (New York Timezone) so please let us know your interest and availability.

We are looking for someone who is very reliable, professional, committed to working with us for at least 1 year or longer and can be counted on for showing up everyday (unless a planned day off).

You will be working under our Human Resources Manager but on a different shift so you must specialize in managing multiple employee issues/requests, timely and politely responding, and manage the coordination of schedules for our company.

Job duties include:
Responding to employee calls and text messages
Responding to employee support tickets
Responding to requests for overtime work or call-outs and coordinating the same to the project manager
Updating employee profiles
Checking for communication logs with the employees and project managers so nothing is missed and being proactive about coordination.
Updating employee records
Assist with HR Manager
Following up during the recruitment process
Verify paperwork has been completed

Qualifications for this position include an undergraduate degree and past experience with administrative work and experience with recruiting with great English speaking, reading and writing skills.

Knowledge with:
Software Task Management (Click to view)
Scheduling systems
Customer service
Microsoft Excel
Microsoft Word
Slack
Zoom
Various Job board platforms

Please reply with
1. Your shift availability: Monday – Friday evenings from 4 PM (or 5PM) to around 9PM (or 10 PM) (New York Timezone). There is also a position to work hours on Saturday from 8 AM to 3 PM (New York Timezone)
2. Your past experience with being an HR assistant remotely
3. Your past experience with being an HR scheduling assistant
4. Your past experience with customer service / employee / personnel service matters
5. Your English and technology skills
6. When you can start
7. When you have done a job like this before and how many employees you worked with