HubSpot Associate

Hello — thank you for taking the time to review our job posting.

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ABOUT US
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We’re currently in search of a HubSpot Associate who’s comfortable owning HubSpot implementation such as property creation, building out workflows, drafting/scheduling automated and broadcast emails, etc.. We’re a large pool repair and cleaning company out of Austin, TX, USA that’s on the cutting edge of our industry, and one of the fastest-growing companies in our industry within the United States.

Our Mission:
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Our mission is to set new standards in pool service, consistency, professionalism, and customer satisfaction.

We tackle every job — big or small, one-time or ongoing — with the mindset that we need to earn your business at every service appointment, whether it’s appointment #1 or #100.

Our Vision:
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We were tired of flaky, inconsistent pool care — so we decided to do something about it.

When we say we’re going to be there, we’ll be there. And our customers can always expect top-notch quality from a team of certified professionals who love what they do and enjoy serving our clients.

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REQUIREMENTS
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– Most importantly: Honesty, and a commitment to candid communication — even when it’s hard.
– Strong logical faculties & an analytical mind.
– Strong organizational skills & time management abilities.
– Prompt communication.
– A dependable computer, power connection, and high-speed internet + backup hotspot.
– A typing speed of at least 40 WPM.
– Willingness to log hours using a time tracker, such as Hubstaff.

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DESIRED SKILLS (training offered if experience isn’t present upon hire)
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– Process/workflow planning experience.
– Project management experience.
– Broad experience within HubSpot across their Sales, Service, Marketing, and Operations Hubs.
– Comfort using Gsuite and Google Drive.
– An interest in learning and getting better in all aspects of life; not just professionally.

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EXPECTATIONS
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– Your manager will always be there for you when you need them, but…
– After training/onboarding, you’ll be trusted with a significant amount of autonomy.
– You’ll be expected to hold yourself accountable to deadlines and goals.
– You’ll need to be able to think logically and make good decisions after you’ve settled in.
– We have a policy against logging/billing hours when you aren’t actively working.
– Communicate honestly, clearly, candidly, and in advance whenever possible.
– Let us know if you’re not going to reach your agreed-up hours or productivity quota any given week, as soon as you possibly can (i.e. if you’re sick or lose power due to a weather event, please let us know ASAP).

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ABOUT YOUR MANAGER
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Hi there, random stranger on the internet (who hopefully won’t be a stranger for long). My name’s Ian, and I’m looking forward to working together.

If you’re hired for this position, here are my commitments to you:

– I will always set you up for success to the best of my ability.
– If something doesn’t go according to plan, I’ll always reflect on my contributions to that failure before blaming any team member.

Other things you should know about me and my management style:

– If you have questions or need support, I expect you to reach out so that I can help you.
– I genuinely cherish my relationships with my team members and work hard to retain honest, hardworking people as long as I
possibly can (typically at least 2-3 years for rockstars).
– The only thing that I can’t work with in a work environment is dishonesty. Anything else can be learned with the right team member.
– I have high standards, but I will always communicate them to you clearly and do everything I can to set you up for success.
– I genuinely do everything I can to be the boss/manager I never had. You’re a human with a life and loved ones, not a robot. Managers should always keep that top of mind.
– I’m always here for you when you need me!

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CLOSING
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Thank you once again for taking the time to review these details. Candidates who attempt to stand out with their application subject line and/or personalize their application according to the bullet points listed above will be prioritized in the interview process.

Have a wonderful rest of your week!