Are you an organizational maestro with a knack for making things run seamlessly? Do you thrive in a dynamic environment where your attention to detail can truly shine? If so, we have an exciting opportunity for you to become a Virtual Assistant (VA) for a leading physical therapist clinic.
About Us:
We are dedicated to providing top-notch care to our patients, and we’re looking for a Rockstar Admin VA to join our team and help us elevate our services. As a Virtual Assistant, you’ll be an integral part of our clinic, ensuring that our operations run smoothly and our patients receive the best experience.
Role and Responsibilities:
As a Rockstar Admin VA, you’ll be responsible for a wide range of tasks that keep our clinic running like a well-oiled machine. Here’s what you’ll be doing:
-Reschedule appointments and update our scheduling system.
-Respond to patient inquiries about services, insurance, and policies.
-Facilitate clear communication between patients and therapists.
-Generate and send invoices to patients for a seamless billing process.
-Answer calls and route them to the appropriate staff members.
-Prepare documents, presentations, and reports to support our operations.
-Manage email correspondence, ensuring timely responses to inquiries.
-Enter patient information accurately into our system.
-Reach out to patients for feedback and post-treatment assistance.
-Assist with various administrative tasks such as filing, supplies, and equipment maintenance.
-Send follow-up emails or texts to patients to monitor their progress.
-Create personalized treatment plans and reminders for patients.
-Provide instructional resources to patients as needed.
-Assist with online tasks, such as creating shopping lists and placing orders for groceries and supplies.
-Research information on various topics to support clinic needs.
-Write blog posts, articles, newsletters, and social media content to engage our audience.
-Create visual content and implement minimal video/graphic design.
-Implement basic SEO strategies to improve our online visibility.
-Upload documents to patient charts and send faxes when necessary.
-Verify insurance and handle authorizations if needed.
-Send and respond to patient texts for efficient communication.
-Input data from paper checks into our EMR system (Prompt) if required.
-Collaborate on local referral source marketing campaigns.
-Assist with creating, optimizing, and automating email templates and communications.
-Help with data entry, faxes, and other tasks as required.
Qualifications:
-Strong organizational and time-management skills.
-Effective communication skills, both written and verbal.
-Proficiency with software tools (Google Calendar, Apple Calendar, EMR systems).
-Detail-oriented and able to handle multiple tasks simultaneously.
-Adaptability and willingness to learn new tools and systems.
Work Dynamic:
-We value open communication and collaboration. We envision a work dynamic where there’s constant communication, questions are asked as they arise, and we have weekly check-in meetings to ensure alignment.
Apply Today:
If you’re excited about making a difference in the operations of a renowned physical therapist clinic and have the skills to shine as a Rockstar Admin VA, we’d love to hear from you! Send us your Intro Video & Resume and a brief cover letter outlining your relevant experience and how you’ll contribute to our team’s success.
Join us and be part of a team that is dedicated to excellence and innovation in patient care.
If there is not Intro Video or Resume we will not view your application.
#RockstarAdminVA #PhysicalTherapistSupport #JoinOurTeam
APPLY FOR THIS JOB:
Company: Altenew
Name: Shelby Everett
Email: