Please read this job advertisement in full, including the ‘How to Apply’ section at the bottom. Applications which do not contain the required information will not be considered. This is a full time remote role, no agencies please.
Company: Frequenci, Inc.
Location: Remote
About Us:
At Frequenci, we are a dynamic and innovative digital marketing company dedicated to revolutionizing the way businesses engage with their customers. Our expertise lies in crafting tailored marketing automation solutions that drive results and enhance customer experiences. As we continue to expand, we are on the lookout for an Implementation Coordinator who will play a pivotal role in bringing our cutting-edge solutions to life for our newly onboarded clients.
Position Overview:
The Implementation Coordinator at Frequenci is a multifaceted role responsible for orchestrating the seamless integration of marketing automations for our clients. You will be at the forefront of client interaction, creating Standard Operating Procedures (SOPs) to guide future fulfillment personnel, maintaining an open line of communication with clients to ensure timely deliverables, and guiding them through the activation process. Additionally, you will be tasked with the creation and automation of monthly performance reports, offering clients valuable insights. Proficiency in various software tools, including Excel, Word, ActiveCampaign, Klaviyo, Google Business, and web-based automation software, is essential for success in this role. Don’t worry if you’re not an expert in these tools; we provide comprehensive training and easy-to-use templates.
Key Responsibilities:
Client Collaboration: Work closely with clients to understand their unique marketing automation needs and objectives.
SOP Development: Create clear and concise Standard Operating Procedures (SOPs) to streamline implementation processes for future use.
Continuous Communication: Maintain regular contact with clients to ensure the timely submission of necessary assets and information.
Onboarding and Deployment: Oversee the onboarding and deployment of new clients, ensuring a smooth transition to activation.
Performance Reporting: Generate and automate monthly performance reports, delivering actionable insights to clients.
Software Proficiency: Utilize a range of software tools, including Excel, Word, ActiveCampaign, Klaviyo, Google Business, and web-based automation software, for efficient implementation.
Required Qualifications:
Strong organizational and project management skills.
Excellent communication and interpersonal skills.
Proficiency in software tools like Excel, Word, ActiveCampaign, Klaviyo, Google Business, and web-based automation software (training provided).
Previous experience in marketing or digital marketing is a plus.
Detail-oriented with a commitment to delivering high-quality results.
Ability to work both independently and collaboratively within a team.
Required Technical Skills:
Software Proficiency: Understanding of Excel, Word, ActiveCampaign, Klaviyo, Google Business, and web-based automation software functionalities.
Automation Tools: Familiarity with tools used in marketing automation.
Data Management: Ability to handle and analyze data effectively.
Desired Soft Skills:
Client Focus: A customer-centric approach to addressing client concerns and delivering solutions.
Communication: Ability to explain complex technical concepts in layman’s terms, especially during client interactions.
Problem-Solving: Aptitude for diagnosing issues and finding appropriate solutions promptly.
Adaptability: Willingness to adapt to evolving technologies and software updates.
Team Collaboration: Capacity to collaborate effectively with cross-functional teams.
Time Management: Efficiently manage multiple client needs concurrently.
Project Management: Understanding of project management principles.
Preferred Industry-Specific Knowledge:
Marketing: Familiarity with marketing principles and strategies.
Data Analytics: Understanding of data analytics in the context of marketing.
Industry Regulations: Awareness of industry-specific regulations related to marketing and data handling.
Customer Engagement: Knowledge of effective customer engagement strategies.
What We Offer:
Competitive salary and bonus structure.
Professional development opportunities.
A dynamic and inclusive work environment.
Opportunities for growth and advancement within the company.
How to Apply:
To join our innovative team at Frequenci and help shape the future of digital marketing automation, please submit the following documents:
Resume: Provide a detailed overview of your relevant work experience and qualifications.
Cover Letter: Highlight your motivation for applying to Frequenci and how your skills align with the responsibilities of this position.
Frequenci is an equal opportunity employer, and we are committed to creating a diverse and inclusive work environment. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Only shortlisted candidates will be contacted for an interview. We appreciate your interest in joining our team at Frequenci.
APPLY FOR THIS JOB:
Company: Zeres Home Offer
Name: Shane Hurley
Email: