Import Business – Virtual Assistant

Job Summary
The Virtual Assistant will provide administrative support to our team, managing a variety of tasks that ensure the smooth operation of our business. This role involves handling communication, coordinating logistics, managing schedules, and performing various clerical duties. The ideal candidate is highly organized, self-motivated, and has a strong ability to multitask in a fast-paced environment.

Key Responsibilities
– **Communication Management:** Handle emails, phone calls, and other communications, ensuring timely and professional responses.
– **Customer Support:** Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
– **Schedule Coordination:** Manage calendars, schedule meetings, and organize appointments for the business manager and team members.
– **Logistics Coordination:** Assist with the coordination of shipping and delivery schedules, liaise with suppliers and logistics providers, and track orders.
– **Administrative Tasks:** Perform data entry, manage documents, prepare reports, and maintain records.
– **Social Media Management:** Assist with managing social media accounts, including posting updates, responding to comments, and engaging with followers.
– **Market Research:** Conduct research on market trends, competitor activities, and potential new products or suppliers.
– **Order Processing:** Assist with processing orders, preparing invoices, and ensuring accurate record-keeping.
– **Inventory Management:** Help maintain inventory records and coordinate restocking as necessary.
– **Project Assistance:** Support various business projects and initiatives as needed.

Qualifications
– **Education:** High school diploma or equivalent; additional qualifications as an Administrative Assistant or Secretary will be a plus.
– **Experience:** Proven experience as a Virtual Assistant or relevant role; experience in the furniture industry is advantageous.
– **Technical Skills:** Proficiency in MS Office Suite (Word, Excel, PowerPoint), familiarity with office management systems and procedures, and experience with social media platforms.
– **Communication Skills:** Excellent verbal and written communication skills.
– **Organizational Skills:** Strong organizational and time-management abilities, with a keen eye for detail.
– **Interpersonal Skills:** Ability to work independently and as part of a team, with a proactive and positive attitude.
– **Problem-Solving:** Effective problem-solving skills and the ability to think critically.
– **Tech Savvy:** Comfortable with using various software tools and platforms for virtual collaboration (e.g., Zoom, Slack, Trello).

Additional Information
– **Work Hours:** Flexible, with a requirement for some availability during standard business hours.
– **Equipment:** Must have a reliable computer, internet connection, and a quiet workspace.
– **Training:** Initial training and ongoing support will be provided.

How to Apply
Interested candidates are invited to submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role. Please also include a picture of a green buko (so that we know you read the job description :))