Ensure all customer queries, quotes, and sales tasks are completed in a timely and accurate manner. Maintain and update the CRM whilst liaising with other staff as part of an integrated approach to sales to ensure all potential enquiries are converted successfully into an order.
The responsibilities will include but are not limited to:
-Assisting with customer enquiries via phone and email
-Quickly and accurately preparing quotes for clients
-Sourcing or providing suitable options based on the client’s needs
-Building good working relationships with trusted and new suppliers in Australia and internationally
-Qualifying leads and working with Account Managers for larger opportunities
-Managing the client’s full sales journey including
a. Checking or requesting artworks.
b. Creating Sales quotes and Invoices
c. Move orders to production
d. Order samples
Requirements
-Possess strong customer service and numerical skills and have an analytical mindset
-Good time management with the ability to multitask and priorities jobs
-Exceptional attention to detail and ability to work under pressure and tight deadlines
-Fluency in English is required – both written and verbal communication
-Able to work well independently, but also as part of a team.
-Strong computer literacy e.g.: email software, office suite, etc.
-Has high-speed internet connection (at least 15Mbps for the Philippines)
-Should have a backup internet connection and other sources for power in case there will be issues
with the internet provider and cases of brownouts.
About you
-Customer focused wanting to provide the best service every time to our clientele.
-Amazing work ethic and determination to meet deadlines and achieve strong results.
-Flexible and able to prioritize effectively, particularly under pressure to get the job done.
-Proactively provides solutions and thinks outside the box
-Resilient personality, taking feedback positively and an opportunity to grow and develop
-Persistent, not taking no for an answer when it comes to meeting and exceeding clients’
requirements
APPLY FOR THIS JOB:
Company: Heroes Technology Ltd
Name: Aya Better Rehab
Email: