Inbound Sales Rep – HVAC

Job Description: Inbound Phone Sales Representative

Company: Waza Home Comfort

Location: Remote

Job Type: Full-time

About Us:
Waza Home Comfort is a premier provider of home services, dedicated to delivering exceptional quality and customer satisfaction. We are expanding our team to enhance our customer engagement and sales operations. We are seeking a talented and motivated Inbound Phone Sales Representative to join our team, focusing on converting prospective client calls into scheduled appointments for our sales representatives and technicians in Canada.

Key Responsibilities:
Handle Inbound Calls: Answer incoming calls from prospective clients with professionalism and courtesy.
Convert Leads: Engage with potential clients, understand their needs, and convert inquiries into scheduled appointments for our sales representatives or sales technicians.
Follow-up: Conduct follow-up calls as necessary to ensure appointments are confirmed and clients are well-informed.
Communication: Maintain clear and effective communication with clients, demonstrating excellent command of English.
Data Management: Accurately record and update client information and interactions in our CRM system.
Team Collaboration: Work closely with the sales team to ensure seamless handover of scheduled appointments and client information.
Performance Targets: Meet and exceed individual and team performance targets and KPIs.

Requirements:
Language Skills: Exceptional English language skills, both spoken and written.
Experience: Proven experience in inbound phone sales, customer service, or a similar role.
Sales Skills: Strong persuasion and negotiation skills, with a track record of meeting or exceeding sales targets.
Communication: Excellent interpersonal and communication skills, with the ability to build rapport quickly.
Tech Savvy: Comfortable using CRM systems, telephony systems, and other relevant technology.
Adaptability: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Availability: Flexible working hours to accommodate Canadian time zones.

Preferred Qualifications:
Experience selling to Canadian clients.
Familiarity with home services or related industries.
Background in remote work or virtual sales environments.

What We Offer:
Competitive Salary: Attractive compensation package based on experience and performance. Starting pay is $8/hour plus commission and sales incentives.
Training: Comprehensive training and ongoing support to ensure your success.
Growth Opportunities: Opportunities for career advancement within a growing company.
Remote Work: The flexibility to work from home with a supportive team environment.

How to Apply:
If you are a motivated sales professional with a passion for customer service and a desire to grow with a dynamic company, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role. Please address your cover letter to Joseph.

Waza is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.