Inside sales agent – Real Estate

The ISA will be responsible for making outbound phone calls to perspective buyers and sellers.

We are searching for an experienced outbound caller to set appointments for our high performing real estate team from the leads that come from online inquiries, as well as from prospecting. You will make initial calls and follow up calls with our online leads.

We have proven scripts and objection handlers to be used on calls to help you succeed. The goal of each call is to set a appointment between the lead & agents. You will be scheduling both phone & face-to-face appointments for our agents, and keeping them informed of their upcoming schedules.

After we narrow applications to the top applications, we will run a paid 10-hour trial period of the final 2-4 candidates.

**Job schedule and details:**

This is a permanent, full-time (40+ hr/week) position.
Work Hours: 8 am- 4 pm Monday – Friday (GMT +7)
Pay is $800/mo plus a $10/closing bonus (for sales that close from appointments you make).

**Roles & Responsibilities:**

Purpose: To set both Home Buyer and Seller appointments from our online leads with our team agents. These will be either face-to-face or phone appointments. As well, keep agents informed of their upcoming schedules.

**Daily Responsibilities:**

>Practice Scripts for setting appointments with incoming leads
>Organize lead calls at beginning of day, prioritizing high-quality leads first
>Be on the phone calling leads during hot hours from 8AM to 4 pm eastern time (GMT +7)
>Call new Buyer and Seller leads to set appointment
>Call Follow up Seller Leads to set appointment
>Call Follow Up Buyer leads to set appointment
>Add detailed call notes from every call into CRM (we are using Real Geeks & Vulcan 7 CRM). >Call notes to include:
>Follow up notifications (does this lead need follow up?)
>Notes from the call whether positive or negative
>Placing lead on appropriate Drip Campaign
>Enter appointments into agent calendar: Include time of meeting, location and a 30 min alert for agent to drive to meeting location
>Keep Agents informed about upcoming appointments to give them adequate time to prepare
>Follow up with emails and texts to leads using CRM
>Organize CRM database

**Requirements & Qualifications:**

Fluent and easily understood spoken English
Strong English comprehension – can you understand us when we speak with you?
3+ years calling experience
Appointment setting experience

**APPLICATION INSTRUCTIONS**
(applicants who do *not* follow these instructions will not be considered for this job):

>Submit Application Package via email to: Click to view and cc: Click to view
Application package to include:
>Resume/CV
>Three (3) work references (family and friends will not be considered as references unless they were your employer)
>Cover letter addressing these questions:
>>What areas of the job description are you most competent in? Why?
>>What areas of the job description will you need the most training in? Why?
>Voice recording of the belowscript

*BEGINNING OF SCRIPT*

“Hi Harold…this is [YOUR NAME] with the Slivka Reilley team at Century 21 fairways.

I’m calling because we received a home valuation request from our website. I’m curious to know if you are interested in *Selling Your House*? (Terrific!)

Are you familiar with what is going on in the market right now? (Great!) Our current housing market is great for sellers. Typically we have 1800 homes on market this time of year in Westmoreland County and right now we only have 650 homes on market. Because there are so few houses for sale, this means there are many buyers for every house being sold which is great for selling your house. Do you have any questions about our market?

When you…sell your home…where do you plan to move to? (That’s great!)

When do you plan to be at your next home? (Wonderful!)

I’m curious…what are your main reasons for selling this house? (Excellent!)

So…at what price do want to…sell your home…for? (Wonderful!)

How did you determine that price? (Great!)

Have you considered selling the home by yourself…without a…professional broker?

Are there any special features of the home…you feel could influence the value? (Wonderful!)

Is there anything that could be perceived as a negative…that could also impact the property value?

By the way…when you…sell your home…do you have plans to meet with more than one agent?
Have you had any of those appointments yet?
Do you know who is coming and when those appointments will be?
You are smart to get competitive views…would you be willing to let the Slivka Reilley Team have the last appoint…so you can compare what the Slivka Reilley Team can do for you with the other agents? (Yes) Wonderful…Then will you also commit to not making a decision until we have had a chance to meet with you?
It sounds like you have a wonderful home. I’m really excited about it.
I can’t be certain…yet…that we can help you with your sale. The Slivka Team has a solid track record with sellers. Our team sells three times the listings and on average we sell our listings for 2.88% more…and 10 days faster…than other agents in our area when a house is priced at Fair Market Value.
It sounds like an appointment would help you decide what to do…let’s have you meet with our listing agent for 30 min. so you can see what it will take to ….sell your house.
What would be better for you…Monday at 3 p.m. or Tuesday at 1 p.m.? (Excellent!)
Let’s meet at the property you would like to sell…confirming the address is 1234 Banana Street? (Terrific)
This sounds great…I have everything we need to prepare. I’ll be mailing our marketing plan and more…what email would you like me to email this to? ________________________________. Will you take a few minutes and review it before your agent arrives?
To confirm, our appointment is set for Monday at 3 p.m.…Have a great day!”

**Applications with incomplete requirements will NOT be entertained**

*If you are managing a team of VAs and just going to outsource this job to your people, please DO NOT apply.
*If you are already working full-time with a client, and just looking to earn more, please DO NOT apply.
*If you have experience with Click to view, then let’s talk!
*Only short-listed candidates will be contacted.