Inside Sales Representative / Telemarketer

JOB DESCRIPTION

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HiEnd Accents is looking for an Inside Sales Specialist to help us manage accounts across the US. As our Inside Sales Specialist, you will be part of the sales team responsible for starting, building, and maintaining relationships with our clients and soon-to-be clients, as well as delivering exceptional experiences to our trade partners over the phone.

You will love this role if you enjoy talking to business owners and decision makers at companies large and small, consider it a challenge to beat goals & love developing a great customer experience. In exchange, you can expect to have many career development opportunities, be professionally challenged, and be rewarded for your success.

The Inside Sales Specialist position will require being available for calls during U.S. times, generally 8am to 5pm central time in the States. You should have the ability to have uninterrupted data and phone service during this time, and a good command of English, both spoken and written. This is a telemarketing sales role. Your compensation will consist of a fixed component ($4/hour) as well as an aggressive commission structure. You will be rewarded for all closed sales attributable to your efforts.

We are looking for a long-term team member to join our team. This is a full-time position where you will stay and grow at our company and earn significant commission along the way.

JOB RESPONSIBILITIES

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• Understand that sales are the lifeblood of the company, and you can deliver an outstanding experience over the phone to clients who need assistance.
o Represent and communicate our philosophies and our values to our customers.
o Source new sales opportunities through inbound leads and outbound calls & emails.
o Respond to monthly goals by crushing them.
o Maintain and expand our database of clients and prospects.
• Enjoy creating and maintaining exceptional relationships while protecting the brand, knowing that our business is only open to clients who know the business like the backs of their hands: designers, buyers, owners, and other longtime industry professionals.
• Provide assistance during periodic tradeshows, including scheduling appointments with customers in advance of these tradeshows and make other preparations.
• Be the liaison between our customers and our DFW headquarters, sharing feedback and new ideas for our brands.
• Understand that all aspects of inside sales responsibilities are involved, including eventual fluency in the POS system, sales calls and follow up, and others will be part of the financial and customer experience goals.

JOB REQUIREMENTS

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• Are committed and reliable, and you consider yourself part of a team.
• Have proven experience and a track record of achieving goals.
• Have a strong phone presence and experience making many calls per day.
• Have experience working with Airtable or a similar CRM
• Are proficient with MS Excel and Word; have experience with ERP systems (specifically SAP) a plus.
• Are willing to learn new technologies and tools to make you more efficient at the job.
• Have excellent interpersonal oral and written communication skills, particularly in a customer-facing capacity.
• Are knowledgeable of (and excited about) current trends in interior design and merchandising.
• Know that customer service and problem-solving are important parts of the job.
• Have strong organizational and time-management skills and have an attention to detail and the ability to multitask without losing focus.
• Are a motivated self-starter, with the ability to identify issues and eventually resolve problems independently, and a desire to find opportunities to improve our processes
• Stable, trustworthy highly dependable. Ideally someone seeking a long-term relationship where we can both grow from the relationship
• Stable internet connection is required since the job will require you to remote into a local machine and make calls using VOIP. If your internet speed is not fast, it will be difficult to do the job

ABOUT HIEND ACCENTS

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HiEnd Accents creates designer bedding and home decor. Founded by a husband-wife team in 2005, we remain a family business today. Our customers love our unique designs across a wide range of styles, everyday luxury pricing and commitment to excellent service. We sell on both a wholesale as well as retail basis and are based in Irving, TX.

WHY HIEND?

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Because we’re an awesome team with a great product and a big appetite. We’re growing quickly and are building a team that participates in that growth—as we grow, so will you. Our small size and fast-paced culture reward people who act and think like owners. If you’re someone who works hard, takes initiative and isn’t afraid to speak up, there’s no limit to how far you can go here!

Working at HiEnd Accents means that you can expect the following:

– **Competitive Compensation -** We offer a competitive compensation package, including benefits starting after 60 days (for full time team members). Benefits include HMO, SSS and Philhealth reimbursement, paid time off as well as other benefits
– **Professional Growth -** We invest in our people and make sure that they have the opportunity to continuously learn, grow and develop their careers
– **Great Team -** You’ll be joining a like-minded team of fun, friendly and enthusiastic people! We’re based half in Dallas and half in the Philippines.

HOW TO APPLY

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Please submit your application through the following link: Click to view/3VPzv1t
We look forward to reviewing your application!