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Insurance Customer Service Representative

Date Posted —

Type of Work:
Full Time
Salary:
650.00
Hours per Week:
40

Job Description

Hawkguard Insurance is growing. Our outstanding service team is the foundation to our success and we’re seeking our next agency family member to join our amazing service team.

Do you enjoy working in an environment where no one day is the same? Where you continuously learn new skills and information to perfect your craft?

Do you enjoy working with state of the art programs and technology, while making clients feel great?

Most of all, do you desire to be part of a team that works cohesively together, with strong communication, to achieve one common goal? If this sounds intriguing, please read on.

Who we are:

The mission here at Hawkguard Insurance Services is to “Guard Life Like a Hawk”. We do this by evaluating our client’s needs, educating them on their insurance options and providing them with industry leading companies and products to choose from. We focus as much on the human elements as we do on the insurance aspects; at the end of the day, we put people ahead of our products. Should the unexpected occur we are committed to bringing our client’s life back in balance.

Job Responsibilities

Manage policy renewals for personal and commercial lines clients

Manage non licensed personal lines service and billing requests (endorsements, policy changes, third-party requests, etc.)

Assist personal and commercial lines account managers with customer service requests, certificate of insurance requests and endorsements.

Quoting personal and commercial lines insurance products.

Assist with post sales tasks such as sending and retrieving insurance applications, sending policy documents to clients, updating mortgage and lien holders, etc.

Maintaining various trackers in the agency used for measuring our success

Assisting our sales team with various administrative tasks

Professional Skills Desired

Proficient with a computer, you will be on it most of the day. (Microsoft, email, Excel, etc.)

Must be a quick learner and proficient with using multiple online programs

Must be able to type fast, no hunt and peck please!

Must be able to read, write and speak very good English

Must be very organized and able to follow instructions

Must be a problem solver who thinks outside the box

Patient, respectful, trustworthy, friendly, articulate, honest and ethical

Experience in EZ Lynx, Safeco, Travelers, Progressive, Stillwater, BTIS, ASANA, G suite, Bamboo and other insurance systems is highly desired.

APPLY FOR THIS JOB:

Company: Jose Perez and Associates
Name: Ryan Ramirez
Email:

Skills