Insurance Customer Support Representative

Access Insurance Underwriter, LLC, a rapidly growing insurance company in Florida, is seeking a highly motivated and experienced Insurance Customer Support Representative who can work full time during US EST hours. We are looking for a candidate who has a passion for delivering excellent customer service preferably with experience in insurance customer service.

As our Insurance Customer Support Representative, you will play a crucial role in providing top-notch customer support to our clients.

Requirements:

– Excellent English communication skills, both verbal and written, to ensure clear communication with customers
– Self-starter with the ability to take initiative and work independently
– Keen attention to detail to ensure accurate information gathering and recording
– Available and able to work from 9am-5pm EST to meet our customers’ needs
– Proficient in Microsoft Word, Outlook, and Ring Central
– Typing skills of at least 50 WPM to efficiently handle client requests and inquiries
– Must have at least i5-7 processor or its equivalent and noise-canceling headset to ensure high-quality call connection
– Adaptability to handle a variety of tasks and customers with varying needs
– Active listening skills to understand customer needs and provide appropriate solutions
– Open to serious candidates who want a full-time, long-term position with reliable internet and power connection
– Previous insurance experience is a big advantage
– Sales experience and knowledge of upselling techniques is a plus

Benefits:
– SSS, PhilHealth, Dental, and Internet Reimbursements
– Fixed weekends off
– Annual increases or bonus payments
– Paid time off
– Paid Holidays (Holiday in the United States)
– 13th-month pay
– Maternity and Bereavement Leave
– Health Savings Plan

We value our employees and believe in investing in their growth and development. As such, we are looking for candidates who are committed to a long-term relationship with our company. If you are interested in this position, please reply and tell us why you are the best fit for this position based on your experiences, competencies, and English skills.