IT Level 2 Engineer

We are seeking a seasoned Technology Professional with a solid track record and a passion for excellence. If you thrive in an innovative, entrepreneurial environment, and are driven by quality and customer success, this is the opportunity for you!

Are you ready to be part of a top-tier tech services team?
Do you relish the challenge of crafting custom solutions in a cutting-edge and entrepreneurial environment? Join us and enjoy the benefits of a casual, mobile, and collaborative work environment from day one!

Compensation:
Salary based on experience

Summary:
At MINDCORE, we cater to a diverse range of businesses, delivering end-to-end technology solutions as their preferred Technology Services Provider. Our success stems from a deep understanding of our clients’ businesses, crafting smart processes that ensure reliability and security, and positioning ourselves as true partners in their success.

Position Requirements:
-Mastery in technologies including firewall, switch, Azure, Citrix, AWS, networking, and security
-Demonstrable experience with ConnectWise Manage and/or Automate, crucial for managing workflows and automations
-Engaging team player who enjoys working in a group of talented tech professionals focused on customer satisfaction
-Innovative thinker who enjoys creating real cloud solutions for new customers

Responsibilities:
-Design, implement, and support current and future IT systems
-Analyze, design, test, maintain, and support various network configurations
-Proactively improve knowledge of Azure, Amazon, Citrix, and related technologies
-Troubleshoot and solve problems comprehensively, understanding broader contexts
-Lead small projects and participate in all phases from requirements gathering to implementation

Core Competencies:
-Expertise in Azure DaaS, VMware, networking, and server technologies
-Experience with Cisco, SonicWall, and WatchGuard firewalls; networking switch technologies; and network routing

General Knowledge & Experience:
-Proficient in Microsoft Windows Server, Active Directory, Exchange & O365
-Experience with AWS, particularly in configurations of EC2, S3, and Management Tools
-Experience with Citrix products including XenApp and Netscaler

Qualifications:
-BS in Computer Science, Information Technology, or related field preferred
-At least 10 years of relevant industry experience in design, installation, configuration, and support
-Experience working with a Managed Service Provider is preferred
-Excellent communication, written, and problem-solving skills
-Flexibility to work off-hours as needed

Schedule:
Monday to Friday

Education:
High school or equivalent (Preferred)

Licenses/Certifications:
CCNA (Preferred)