Who we are: US Events Group LLC is a US-based company in Raleigh, North Carolina. We have various online sites selling rental equipment for events. We currently have two online stores and another one on the way soon!
We are now hiring for a part-time, on-call, support person. This is an on-call position, every Friday, Saturday, and Sunday you will need to be available approximately from about 11 am-Midnight EST to receive support calls and assist customers. In addition to the on-call work you will also have a few hours every week of general technical support items for internal operations, and remotely working on various equipment, system specifications, documentation, etc. You will be on call on other days randomly throughout the month when we have rentals.
Here is a list of tools and technology we use relevant to this position:
* IPad Pros (iOS)
* Surface Pro Tablets (Windows)
* VOIP Phones ()
* Hexnode MDM – This is our device management platform
* Telnyx – Wireless/Cellular Data Management
* Lumabooth – Our primary application ()
* SuiteCRM – for managing customer accounts
* – Online chat
* Google Suite for productivity apps
The ideal candidate will have the following:
1. Excellent ability to learn new applications and features, with a natural learning ability.
2. Experience with iPads is required! You should know all about settings in iOS.
3. Previous experience with any MDM (mobile device management) software is preferred but not required.
4. A iPad to load our software and test. (if you don’t have one we can probably figure that out)
5. Excellent English
6. Ability to learn quickly
Must-Have:
1. An Android or iPhone with a service plan and data
2. Steady availability every weekend
3. Laptop
4. Good internet connection
5. Flexible hours
To Apply:
~ Please provide applicable experience on your cover letter. Do NOT use recycled or generic cover letters.
~ Verify availability for the above times.
~ !!!!! Provide a voice sample. Go to / and record a voice sample explaining why you are a good fit for the position,. Post the link provided by Vocaroo in your cover letter. I like to hear potential team members get a sense of their English speaking skills.
Start immediately.
APPLY FOR THIS JOB:
Company: Capital Club LLC
Name: David Bogar
Email: