IT Office Manager

Job Title: IT Office Manager

Location: Manila, Philippines

On-site

Company Overview:
We are a leading third-party logistics (3PL) company based in Manila, Philippines, specializing in providing comprehensive logistics solutions to our clients. With a focus on efficiency, reliability, and innovation, we strive to optimize supply chain operations and exceed customer expectations.

Job Description:
We are seeking an experienced and proactive IT Office Manager to oversee all aspects of information technology and office systems for our 3PL company in Manila. The ideal candidate will have a strong background in IT management, excellent organizational skills, and the ability to lead a team to ensure smooth operations across all IT functions.

Responsibilities:

Manage and oversee the day-to-day IT operations of the office, including network infrastructure, systems administration, and user support.
Develop and implement IT policies, procedures, and best practices to ensure data security, system reliability, and compliance with regulatory requirements.
Lead a team of IT professionals, including system administrators, network engineers, and help desk support staff, providing guidance, training, and performance management.
Collaborate with department heads and stakeholders to identify IT needs, prioritize projects, and implement technology solutions to support business objectives.
Evaluate and recommend hardware, software, and IT services vendors, negotiate contracts, and manage vendor relationships to ensure quality and cost-effectiveness.
Oversee the implementation and maintenance of enterprise systems, including ERP, WMS, and CRM platforms, ensuring optimal performance and user satisfaction.
Manage IT budgets, track expenses, and provide regular reporting to senior management on IT investments, project status, and key performance metrics.
Stay informed about emerging technologies, industry trends, and best practices in IT management, and recommend strategies for continuous improvement and innovation.

Qualifications:

Bachelor’s degree in information technology, Computer Science, or related field; advanced degree or certifications (e.g., ITIL, PMP) preferred.
Proven experience in IT management, with a minimum of 5 years of relevant experience in a similar role, preferably in the logistics or supply chain industry.
Strong leadership and management skills, with the ability to motivate and inspire a team to achieve departmental goals and objectives.
In-depth knowledge of network infrastructure, systems administration, cybersecurity, and cloud computing technologies.
Experience with enterprise systems such as ERP, WMS, and CRM, including implementation, customization, and support.
Excellent communication skills, with the ability to effectively communicate technical information to non-technical stakeholders and senior management.
Analytical mindset, with strong problem-solving skills and the ability to make data-driven decisions to drive business outcomes.
Proven track record of project management, with the ability to prioritize tasks, manage resources, and deliver projects on time and within budget.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs and priorities.
Benefits:

Competitive salary commensurate with experience
Health insurance coverage
Retirement savings plan
Paid time off and holidays
Opportunities for professional development and advancement

Join our team and play a key role in driving innovation and excellence in information technology for our 3PL company in Manila. Apply now to be considered for this exciting opportunity!