IT Specialist

(If interested, please send along a copy of your resume)

***Who We Are***
Vividly is the leading modern trade promotion management (TPM) solution built by and for the consumer packaged goods industry. From campaign creation to deductions management and promotion measurement, we help brands manage every element of trade spend. With our easy-to-use platform and industry-leading experience, we pride ourselves on our ability to bring businesses to the next level.

***Who You Are***
As the only member of our IT team, you will help enable greater productivity across our organization. You will help us build and maintain strong processes related to onboarding and offboarding software, helping procure laptops and work equipment for our employees, resolving internal help requests, and ensure that we successfully pass ongoing security audits.

***Your Impact***
Provide operational, strategic, and operational support to the CTO and other members of the executive team.
Act as system administrator for some of our most important software (e.g. Google Workspace, Slack, Greenhouse, Atlassian/Jira/Confluence, DocuSign) and assist with onboarding and offboarding of existing software solutions and packages.
Manage and assist with internal help desk tickets; act as POC for resolving internal employee help requests related to hardware (e.g. laptops) and software we use.
Instilling proactive, appropriate measures to reduce the number of, or prevent, common help desk issues that come up.
Ensure a strong security posture for our business, and as we grow, proactively taking appropriate measures in any areas we may fall short.
Exploring systemic changes required to scale up the company—proactively identifying and resolving vulnerabilities and opportunities to improve.
Ensuring that Vividly successfully passes ongoing SOC 2 audits.

***What We Look For***

***REQUIRED: Ability to work US (EST/CST/MST/PST) working hours.***

Superb analytical abilities
Engagement and discretion is required, as you will have access to sensitive information
Experience with APIs & software integrations
Experience with security audit processes (e.g. SOC 2, ISO 27001)
Ability to pick up new and unfamiliar software very quickly, and proactively recommend better software solutions for our use cases should they exist
Extremely proactive—independent self-starter who takes initiative and action
Exceptional writing and communication abilities, with a knack for not only processing information quickly but sharing it back out in a clear and concise way
Project management experience is a plus.
People management experience is a plus.

***What we offer***
Competitive Salary: We ensure our compensation packages are attractive and commensurate with industry standards.
Remote Employment: Work anywhere in the Philippines, as long as you have a good internet connection.
Remote Setup Support: Receive a one-time reimbursement for remote work essentials like keyboards, mice, headphones, etc., to enhance your productivity.
Technology Tools: A company-provided laptop and the option to expense a second monitor to create your ideal workstation.
Healthcare Coverage: We cover 100% of employee healthcare costs, ensuring your well-being is our priority (note: dependents’ coverage is the responsibility of the employee).
Wellness Reimbursement: Monthly reimbursement for wellness-related expenses, including gym memberships, outdoor activity gear, self-care treatments, and more.
Referral Incentives: Earn referral bonuses for successful referrals to our open positions.
Cultural Engagement: Participate in diverse culture-building events, many of which include reimbursements, such as Lunch & Learns, Costume Contests, Gameshow Competitions, Chocolate Making workshops, and more.
Opportunities for Growth: We are a quickly growing startup and you can grow your professional career with us through various opportunities for professional growth!