IT SUPPORT

Company’s Overview:
As a dynamic and competitive organization, we are seeking someone who excels in providing exceptional service and delivering positive results in a timely manner. We are a company where your talents are valued, and your growth is nurtured.
We welcome you to a workplace that not only values your skills but also invests in your overall development and offers a fulfilling and rewarding career experience. Our company’s culture and values are rooted in a strong foundation characterized by excellence, innovation, collaboration, integrity, and resilience. Cultivating an environment conducive to collaboration and growth, our company stands as the optimal choice for career advancement.

We are seeking a detail-oriented IT Assistant to join our team. The ideal candidate will provide
technical support and assistance to our IT department, ensuring smooth operations and
effective troubleshooting.

Required Skills:
– Proficiency in computer hardware setup and troubleshooting
– Knowledge of network administration, DNS, and related protocols
– Experience with IT service management tools and cloud-based hardware
-Experience with Zoho, creating voice-over IT, and setting up virtual servers
– Strong problem-solving skills and attention to detail

Preferred Skills:
– Assist in the setup and maintenance of computer hardware, CRM software, and phones
– Provide technical support for network-related issues
– Troubleshoot and resolve hardware, software, and network problems
– Assist in managing user accounts and access controls
– Support mobile devices and ensure their proper functionality
– Collaborate with the IT team on various projects
– Maintain accurate documentation of IT procedures

Additional Job Requirements:
– College Degree
– Detail-oriented, highly motivated, and trustworthy
– Fluent English speaker
– Excellent English grammar: written and spoken
– Very reliable high-speed internet and backup data connection
– Very reliable power and backup power
– This is a full-time, long-term position
– Based on the client’s request operating hours – Monday through Friday, 40-hour/week

The compensation package includes:
– Competitive compensation: as much as Php600,000 annual earnings.
– Benefits: 13th-month pay, generous leave credits, and paid holidays.
– Growth potential: compensation increases with tenure.
– Opportunities for performance-based raises, incentives, and rewards.
– $4/hr. basic pay rate, $2/hr. training rate, rapid pay acceleration, and bonuses.
– Collaborate working with skilled and accomplished team members.
– Ideal for career advancement.
– Enjoy the benefit of a work-life balance environment.