Company: StoverTech
Position: IT Support Engineer
Location: Remote (San Diego, CA)
About Us:
StoverTech is an MSP/IT services company located in San Diego, CA. We specialize in providing a personalized approach to IT solutions, catering to a range of clients from home users to mid-sized architecture and engineering firms. Our company culture is collaborative and results-oriented, and we take pride in exceeding client expectations.
About the Role:
In this part-time role, you’ll be responsible for a variety of tasks. These include but are not limited to writing and maintaining PowerShell scripts to automate various IT tasks and workflows such as LOB application installation and updates for clients in the AEC industry (e.g., AutoCAD, Revit, Bluebeam, Bentley RAM, RISA-3D), managing user licenses, user account creation, migrating GPOs from on-prem AD to Intune, responding to tickets during working hours, creating and maintaining documentation
Responsibilities:
-Write, edit, and maintain PowerShell scripts for automating IT tasks and workflows.
-Troubleshoot and debug existing PowerShell scripts.
-Develop and implement scripting solutions to automate repetitive tasks within NinjaOne.
-Integrate PowerShell scripts with NinjaOne to enhance functionalities, leveraging NinjaOne’s script variables as needed to make changes and updates easier long-term.
-Document scripts clearly and concisely for future reference.
-Collaborate with me to identify automation opportunities.
-Assist in building out ticketing process and documentation process in HaloPSA
-Create and maintain IT Documentation for clients (in HaloPSA ideally, potentially in Hudu)
-Respond to tickets and troubleshoot/fix issues for users as needed
Potential Future Growth:
Depending on mutual benefit and desire, you could take on or fully take over further responsibilities, such as Google Workspace/O365 administration, MFA configuration & rollout via DUO, password management rollout, IT helpdesk, or HaloPSA ticket management/improvement/streamlining. This would allow the right multi-talented candidate to move from a part-time position to full time, with a diverse set of responsibilities and tasks throughout the week.
Qualifications:
-Minimum 2 years of experience writing and editing PowerShell scripts.
-Minimum 2 years of experience with NinjaOne (formerly NinjaRMM).
-Minimum 2 years of experience with HaloPSA for ticketing, KB articles.
-Strong understanding of Active Directory, Group Policy, and GPO scripting.
-Strong understanding of Intune, Intune-based GPOs, AzureAD/Entra.
-Excellent problem-solving and analytical skills.
-Ability to work independently and as part of a team.
-Strong written English communication skills.
How to Apply:
Please submit your resume and cover letter, along with why you think you would be a good fit for the company, and how you personally fit the roles and responsibilities requested above.
Please apply with “24/4” apply points, and include your favorite dessert in the subject.
If you have any questions for me, please don’t hesitate to ask.
Responses that don’t include the above will not be considered. Thank you!
APPLY FOR THIS JOB:
Company: OutsourceAI
Name: Gabe Stover
Email: