Technical Support
-Expert in connecting and making the printer and scanner (Kyosera Task Alpha and Brother Scanner) works
-Remotely assist staff related to their network issues, chromebook, laptop,internet, system problems and other technical issues
-Monitor and Identify virtual phone of the administrative staff to make sure that the line is working properly and staff doesn’t miss a call
-Conduct a remote check to the administrative staff to make sure that their computer and files are safe .
System Administration
-In charge of technical support for different systems that we use. You must learn and research about the following system:
Google Workspace
*Practice Q
*Practice Fusion
*Simple Practice
*Ring Central
-Coordinate with Web Developer applicants to assess their technical offers for our website reconstruction and possible collaboration with them.
-Create an access to the newly hired staff and clinicians
Research and Report Management
-Prepare a daily,weekly and monthly report that can be extracted from our system based on the needs of the management team
-Conduct a thorough research review regarding the new system that we are planning to avail and present the research with the detailed benefits and consequences in the technical side specifically in data migration to the management team
Incharge as being a researcher and point person to coordinate with possible system vendors that we want to consider.
Data Management Administration
-Incharge of handling and organizing confidential data in the google drive and making sure that every document is protected.
IT Policy Creation
-Create a procedure on how to exercise HIPAA Compliant to all remote staff
-Create a weekly reminder content on how the staff can secure their files to avoid threat of malware attacks
Schedule:
Night shift
Please answer the following when sending your message:
Application Question
-Can you start immediately?
-The schedule is 12pm to 4pm EST , are you okay with that?
-Are you an expert using Google workspace?
-Do you have other job? If yes, what is the working schedule?
-Do you have an experience working with US Companies?
-Do you have an experience working in Healthcare Industry?
APPLY FOR THIS JOB:
Company: UDS
Name: Maricon
Email: