Join Our Team at Our Physical Therapy Office as a Front Desk Virtual Assistant!

Are you a proactive and organized individual passionate about healthcare? We have the perfect opportunity for you! We are on the hunt for a dedicated Front Desk Virtual Assistant to ensure a seamless administrative process in our Physical Therapy office.

Job Description:
As our Front Desk Virtual Assistant, you will be the first point of contact for our patients and play a pivotal role in our operations. You’ll handle a variety of tasks that keep our administrative processes running smoothly, all from the comfort of your own space.

???? Key Responsibilities:

Answer incoming phone calls and address patient inquiries.
Schedule patient appointments, ensuring optimal utilization of our daily schedule.
Receive and check faxes, leveraging our iCloud fax system.
Enter patient information promptly into our Electronic Medical Records (EMR) system.
Call patients to schedule appointments based on received information.
Verify insurance details and monitor insurance caps.
Collaborate with “In the Black” for insurance verification.
Perform other administrative duties as assigned.
Requirements:

Excellent command of the English language (verbal and written).
Availability to work in the United States (MST) time zone or similar hours.
Motivated team player dedicated to improving workflow accuracy and efficiency.
Professional demeanor and a positive, upbeat personality.
Strong problem-solving skills and a commitment to issue resolution.
Ability to work independently when necessary.
Adherence to strict timelines.
Some college education and/or a college degree.
Access to a fax/scanner/printer, personal computer, and phone.
Participation in monthly staff meetings and other all-staff events via Zoom.
Proficiency in Excel, WebPT, and Kareo for data gathering and reporting.
Reporting Structure:
The Front Desk Virtual Assistant will collaborate closely with the office manager to ensure the efficient functioning of our front desk operations.

If you believe you have the skills and dedication we’re seeking, we’d be thrilled to have you on board! Be a part of our mission to deliver top-notch Physical Therapy services to our patients.

To apply, please share your Intro Video and it should be a LOOM LINK and Resume detailing your relevant experience. If you do not send an Intro Video and Resume, your application will not be looked at. You MUST meet the requirements listed above. We eagerly await the chance to welcome you to our team! ????