Junior Admin (No experience can apply)

Our company is a leading global ecommerce company with a strong presence and distinguishes itself by; offering a wide-range of premium-quality health and beauty products and providing a seamless online and offline shopping experience with personalized recommendations. With two major offices in two different regions, we are continuously growing and expanding our team. Right now, we have more than 10 dedicated Filipino team members working from home. We love hiring Filipinos because they’re reliable and hardworking. We offer them great perks like leave benefits, performance bonuses, job stability, and even opportunities to visit our main offices in Singapore or Korea.

What we’re looking for:
– Very detail-oriented, hardworking
– The ability to take the initiative and solve problems
– The ability to manage time effectively
– Communication skills
– Proficient in written and verbal English
– Proficient in Google Docs/Sheets
– Knowledgeable in editing (Photoshop/Canva)
– Able to commit for a long period

The main responsibilities are:
– Listing new products on our online stores on different platforms.
– Organize and follow up cases by calling or emailing e-commerce platforms (E.g., refund/return, complain, fraud)
– Assisting in administrative tasks such as filling out spreadsheets on customer details, downloading/sending of documents, etc.
– Reply 100% to customer’s chat inquiries within a stipulated time frame. Attending all customer service inquiries including exchange, refunds, and product knowledge.
– Tracking of competitor’s pricing and analysis reports
– Product hunting for us to expand our business
– Monitoring of products sold per week/per month, shipments
– Generation of AWB/picklist for processing of orders
– Updating Inventory in inventory management system and preparation of Stock report
– Ad Hoc service requests with merchants, follow up

Some basic requirements we would need from you:
– Modern desktop or laptop computer
– High speed, reliable internet (20Mbps or faster)
– Ability to work and take phone calls in a quiet environment
– Quick and responsive (by WhatsApp or Slack) and respond to requests.

Please state in the title ‘[Full Name], I’m applying to Junior admin’ and reply the following below:

1. Short summary of 6 bullet points of your previous job experience.
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2. Short summary of your previous experience.
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3. Your expected salary for salary.(Condition : 8 hour per day, Monthly, Peso)
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4. Your preferred working hours. (eg. 8AM-5PM)
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5. What makes you apply for the role?
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6. Your relevant ecommerce experience (not as a customer).
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7. Link of your Resume/Portfolio
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8. Your contact number for call screening. (Whatsapp / Viber)
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PLEASE FOLLOW THIS FORMAT. Those who do not reply in the above WILL NOT be screened.