Junior Amazon Operations Specialist

Position: Junior Amazon Operations Specialist
I. Overview:
This Statement of Work (SOW) outlines the responsibilities, objectives, and qualifications required for the position of Junior Amazon Operations Specialist within our organization. The Junior Amazon Operations Specialist will be primarily responsible for managing and analyzing operations on e-commerce platforms, including Amazon and Walmart, optimizing processes, and driving sales growth. Additionally, this position will involve administrative support tasks as outlined below.
II. Responsibilities:
Problem-solving to bridge gaps between performance and goals, including analyzing statistics and implementing continuous improvement processes.
Tracking and measuring marketing KPIs, such as ROI and ACoS.
Monitoring emerging topics, trends, and social environment responsiveness to identify opportunities for increasing sales and improving customer satisfaction through data analysis and actionable insights.
Managing and optimizing operations on marketplaces, including inventory management, product listings, pricing, and promotions, by developing and executing strategic plans to drive sales growth.
Communicating effectively with internal stakeholders to align strategies and goals, staying updated on the e-commerce landscape, industry trends, and best practices, identifying areas for improvement, and collaborating with cross-functional teams to optimize product listings and ensure compliance with marketplace policies and guidelines.
Effectively utilize marketplace tools and processes to maximize performance while monitoring competitor activities, pricing, and customer reviews to adjust strategies and maintain competitiveness.
Ability to work independently, prioritize tasks, and manage multiple projects in a fast-paced environment.
Completing certifications and training courses with the team to grow skills and knowledge
Documenting SOPs, updating internal knowledge bases accurately
Accurate tracking of projects through ClickUp and Slack

III. Administrative Responsibilities:
Managing email and Slack communications and responding promptly.
Coordinating travel logistics and scheduling meetings.
Compiling and disseminating reports as needed.
Organizing and maintaining efficient filing systems.
Offering comprehensive administrative support to both Operations & Admin teams.
Scheduling tasks, including updates, reminders, and report distribution.
Collaborating with internal departments to address inquiries and requests effectively.
Other tasks as needed for department manager, directors or leadership

IV. Skills and Qualifications:
2+ years of experience with Amazon Marketplace marketing.
Previous experience in product management, project management, or program management preferred.
Excellent written and verbal communication skills.
Knowledge and experience in Lean Manufacturing/Six Sigma.
Strong analytical capability and problem-solving skills.
Degree in Writing, Marketing, or related field.
Ability to multitask and prioritize responsibilities.
Attention to detail and organizational skills.
Proficiency with business software, including Clickup, Slack, and Google Suite.