Keap (Infusion Soft) Virtual Assistant

Let Sparks Fly is seeking a proficient and detail oriented Keap Virtual Assistant to join our dynamic team. The ideal candidate will be responsible for managing and optimizing our use of Keap (formerly Infusionsoft), a leading sales and marketing software for small businesses. This role requires a strong understanding of Keap’s features, including CRM, sales automation, email marketing, and e-commerce functionalities, to support the unique needs of Let Sparks Fly.

Key Responsibilities:
1. CRM Management:
• Manage and maintain the CRM system within Keap for Let Sparks Fly.
• Ensure accurate data entry, segmentation, and organization of customer information specific to our business.
2. Email Marketing and Automation:
• Create and manage email marketing campaigns for Let Sparks Fly, including newsletters, promotional emails, and automated sequences.
• Leverage Keap’s automation tools to streamline marketing processes and enhance customer engagement for our brand.
3. Sales and E-commerce Functions:
• Assist with managing Let Sparks Fly’s sales pipeline, tracking leads, and customer interactions.
• Support e-commerce activities for our products and services, ensuring seamless transaction experiences.
4. Reporting and Analysis:
• Monitor and report on the effectiveness of marketing campaigns and sales activities for Let Sparks Fly.
• Analyze customer data specific to our market to identify trends and opportunities.
5. Technical Support and Training:
• Provide technical support for Keap software issues as they relate to Let Sparks Fly’s operations.
• Stay updated with Keap’s latest features, imparting knowledge and training to other team members at Let Sparks Fly.

Qualifications:
• Experience with Keap (Infusionsoft), specifically in a CRM, sales, and marketing capacity.
• Understanding of email marketing strategies and best practices, ideally within a similar industry to Let Sparks Fly.
• Organizational skills, attention to detail, and ability to handle multiple tasks.
• Analytical skills for data interpretation relevant to Let Sparks Fly’s market.
• Strong communication and team collaboration skills, preferably with remote teams.

What We Offer:
• A role in a vibrant, growing company like Let Sparks Fly.
• A challenging yet flexible work environment.
• Competitive compensation reflecting the value you bring to Let Sparks Fly.

Application Process:
Interested candidates should submit a resume and a cover letter to Let Sparks Fly, detailing their experience with Keap and other CRM tools, including specific campaigns or projects managed using Keap. Highlight how your skills can contribute to the continued success of Let Sparks Fly.