Kitchen Knife Brand Seeks Amazon Logistics, PPC, and Account Manager – Any timezone OK – Remote Position

High end kitchen knife brand seeks Amazon Seller Central Account Manager to oversee supply chain, customer service, PPC, and Amazon seller central account. Schedule set by you but must overlap 3 hours with EST business hours. Job application link at the bottom of this post.

2 years exp required
No set time zone. Any timezone is ok.
Remote Position, work from home

This is an opportunity to join our rapidly growing remote team. Established in 2016, Foxel is a high end cutlery brand within the e-commerce industry focusing on innovative design, customer service, and exceptional product quality. Over the last year, we grew 40% and expect to grow even faster this year. This newly-created position will be an integral part of our team as we embark on the next phase of our growth.

We’re looking for people who want to work with A players, people who want to be the best versions of themselves, people who want responsibility. We want someone who really wants to expand their skills and shape the business they work for. We promise you, you will be significantly better and have substantially more experience if you decide to take this role.

But we admit we’re not for everyone. We’re successful because we have high standards, work hard, and hire smart people with strong critical thinking skills – people who are honest and confident enough to say “I don’t know – BUT I’ll find out!” People who just want a boss to tell them what to do, need not apply. This is a start up, you will be in control of your own destiny. Your time here will be fast and furious and quite the ride. But the rewards are plenty, and include a generous bonus program.

ROLE
The seller central account manager will oversee the entire supply chain process including Logistics, Procurement, Demand Planning and Inventory Planning while also being a direct point of contact with our customers and Amazon. The ultimate goal of this position is to provide the appropriate level of customer service whilst optimizing the supply chain and growing PPC to deliver tangible benefits to the wider business . Each currently defined area (Logistics, Procurement, Demand Planning & Supply Planning, Customer Service, PPC) will have KPIs to demonstrate key deliverables

Main tasks you will be responsible for…
– Making sure we always have 30-60 days of inventory in Amazon.
– 100% clear on the whereabouts of our inventory at all times
– Creating and managing documents with total accuracy.
– Sourcing new suppliers and products while managing cost and quality expectations.
– Customer service
– Understanding and using SOP methodology
– General Amazon account management – Putting in cases, generating reports, performing product and account audits to make sure everything is functioning normally
– New product research
– Coordinating with product designers and suppliers
– Sourcing, managing supplier relationships, and reordering products
– Coordinating with logistics agents and 3PLs
– Uploading new products and variations to Amazon via flat file
– Finding lost inventory within amazon and getting reimbursements for said inventory.
– Weekly PPC monitoring and editing

Requirements
– Good English and Writing Skills
– *Strong* attention to detail and achievement-oriented
– Highly analytical and a problem solver
– Takes initiative and a self-starter
– Ability to work independently and as part of a team
– 2 years Amazon account management experience (please do not apply if you do not have this)
– 2 years PPC experience (please do not apply if you do not have this)
– Someone who is already deeply involved in inventory management
– Knowledge of production capabilities, sales and supply trend
– Experience working with freight forwarders and various suppliers
– Ability to work remotely and possess his/her own laptop with a high-speed connection
– High speed internet connection (please provide screenshot of internet speed)
– Backup internet like a nearby coffeeshop
– At least 4GB ram
– Ability to use google services – docs, sheets, forms, etc.
– Experience with spreadsheets
– Extensive experience and a track record with reporting data analytics
– Ability to take video calls and send looms
– Ability to follow directions even when you might disagree

Bonus experience…
Fluency in Mandarin and English
Native Chinese
Ability to source outside of China

Attention to detail and listening skills are highly important for this role. To know that you read this entire post, please tell me your favorite fruit at the beginning of your application/cover letter in the google form below in this exact format… “I love OrAnGeS.” Every other letter of your favorite fruit is capitalized. Do not include quotations. $25 signing bonus if you are hired and you mention your favorite fruit in the correct format.

Thanks and looking forward to your application 🙂

Please fill out this application here…
Click to view/tb9NTCZcQCsd1cLp6