Kitchen Knife Brand Seeks Amazon Seller Central Account Manager – Any timezone OK

High end kitchen knife brand seeks Amazon Seller Central Account Manager to oversee supply chain, customer service, and Amazon seller central account. Bonus if you have experience in PPC but not necessary.

No set time zone. Any timezone is ok.

This is an opportunity to join our rapidly growing remote team. Here at Foxel we are a high end cutlery business within the e-commerce industry focusing on innovative design, customer service, and exceptional product quality. Over the last year, we grew 40% and expect to grow just as fast this year. This newly-created position will be an integral part of our team as we embark on the next phase of our growth.

Established in 2016, Foxel is quickly becoming a leader in the industry. Our creative marketing campaigns have quickly earned us brand recognition, and a reputation for being a breath of fresh air in our industry.

We believe that business needs to be innovative and creative in order to thrive, and we think it’s important to provide an exciting and vibrant place to work. Culture is the driving force to our success and feeds into every aspect of what we do.

But we admit we’re not for everyone. We’re successful because we have high standards, work hard, and hire smart people with strong critical thinking skills – people who are honest and confident enough to say “I don’t know – BUT I’ll find out!” People whose burning questions during interviews include “How many sick and vacation days do I get?” need not apply. Your time here will be fast and furious and quite the ride. But the rewards are plenty, and include a generous bonus program.

ROLE
The seller central account manager will oversee the entire supply chain process including Logistics, Procurement, Demand Planning and Inventory Planning while also being a direct point of contact with our customers and Amazon. The ultimate goal of this position is to provide the appropriate level of customer service at the right cost whilst optimizing the supply chain to deliver tangible benefits to the wider business . Each currently defined area (Logistics, Procurement, Demand Planning & Supply Planning, Customer Service) will have KPIs to demonstrate key deliverables

Main tasks you will be responsible for…
– Making sure we always have 30-60 days of inventory in Amazon.
– 100% clear on the whereabouts of our inventory at all times
– Creating and managing documents with total accuracy.
– Sourcing new suppliers and products while managing cost and quality expectations.
– Customer service
– Understanding and using SOP methodology, the risks and opportunities associated with the “plan” and escalating where necessary.
– General Amazon account management – Putting in cases, generating reports, performing product and account audits to make sure everything is functioning normally
– New product research
– Coordinating with product designers and suppliers
– Sourcing, managing supplier relationships, and reordering products
– Coordinating with logistics agents and 3PLs
– Uploading new products and variations to Amazon via flat file
– Finding lost inventory within amazon and getting reimbursements for said inventory.

Requirements
– Good English and Writing Skills
– Strong attention to detail and achievement-oriented
– Highly analytical and a problem solver
– Takes initiative and a self-starter
– Ability to work independently and as part of a team
– 3 years Amazon account management experience (please do not apply if you do not have this)
– Someone who is already deeply involved in inventory management
– Knowledge of production capabilities, sales and supply trend
– Experience working with freight forwarders and various suppliers
– Ability to work remotely and possess his/her own laptop with a high-speed connection
– High speed internet connection (please provide screenshot of internet speed)
– Backup internet like a nearby coffeeshop
– At least 4GB ram
– Ability to use google services – docs, sheets, forms, etc.
– Experience with spreadsheets
– Extensive experience and a track record with reporting data analytics
– Ability to take video calls and send looms
– Ability to follow directions even when you might disagree

Bonus experience…
Fluency in Mandarin and English
Native Chinese
Ability to source outside of China

We looking to hire a smart, adaptable, self starting, hardworking, and focused employee to manage our Amazon account and store.

We are a fast growing Amazon kitchen knife brand. We believe that a strong nuclear family unit is the greatest indicator of success and creating upstanding individuals. And we believe a great way to bring families together is through food. The more families cook and eat together, they better they will be. We take pride in creating beautiful high-quality products at an affordable price that encourage families to cook and eat together. This is very important to us and it’s important that our employees are aligned with this mission too. Feel free to check out Foxel Knives on Amazon to see some of our products.

Attention to detail and listening skills are highly important for this role. To know that you read this entire post, please tell me your favorite fruit at the beginning of your application/cover letter in the google form below in this exact format… “I love OrAnGeS.” Every other letter of your favorite fruit is capitalized. Do not include quotations. $25 signing bonus if you are hired and you mention your favorite fruit in the correct format.

Thanks and looking forward to your application 🙂

Please fill out this application here…
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