Leads Distribution Specialist

About us:
PropZap is a transformative community in the real estate sector, leveraging advanced technology to streamline buying, selling, and renting processes. Committed to transparency and integrity, we provide clear and honest guidance, ensuring trust in every interaction. Our diverse team fosters an inclusive environment, driving creativity and innovation. Dedicated to sustainability and ethical practices, we strive to reduce our environmental impact and promote sustainable operations. As we evolve, PropZap remains focused on improving clients’ lives, empowering employees, and leading the way towards a more efficient and ethical real estate industry. Join us in redefining the real estate experience and making a positive impact.

Job Description:
The Leads Distribution Specialist plays a pivotal role in managing and optimizing the flow of incoming leads to our sales team. This position is responsible for qualifying leads, nurturing ongoing relationships, and reengaging dormant leads to ensure a steady pipeline of potential clients. The ideal candidate will have excellent communication skills, strong attention to detail, and a customer-centric approach.

Attributes required to be successful in this role:
• Strong communication skills & proactive communicator
• Active listening skills
• Attention to detail
• Customer-centric mindset
• Ability to form good interpersonal relationships
• Willingness to take calculated risks
• Excellent organizational skills
• Task delegation and prioritization skills
• Team player

Qualifications:
• Previous experience in a sales, customer service, or lead generation role, preferably in the real estate industry.
• Excellent interpersonal and communication skills, both written and verbal.
• Proficient in using CRM systems and other lead management tools.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize, and manage time effectively.
• Self-motivated and goal-oriented with a passion for delivering exceptional customer service.
• Multiple languages is an asset

Key Responsibilities:
Lead Qualification:
• Respond promptly to incoming lead inquiries via phone, email, and text.
• Conduct initial screenings to gather essential information and assess the lead’s needs and readiness.
• Qualify leads based on established criteria and assign them to the appropriate real estate agents.
Lead Nurturing:
• Maintain regular follow-up with leads through phone calls, emails, and text messages.
• Provide leads with relevant information and resources to keep them engaged.
• Record lead interactions and progress in the CRM system, ensuring accurate and up-to-date records.
Lead Reengagement:
• Identify and reengage dormant or unresponsive leads through targeted outreach efforts.
• Implement strategies to revive interest and encourage leads to move forward in the sales process.
Collaboration:
• Work closely with real estate agents to ensure a smooth handoff of qualified leads.
• Provide detailed notes and background information on leads to agents.
• Collaborate with the marketing team to develop content and resources for effective lead nurturing.

Apply Now:

If you’re eager make a meaningful impact in the real estate industry, we would love to hear from you. Please send your resume and a cover letter to Click to view, with “Leads Distribution Specialist” as the subject.

We value diversity and are committed to creating an inclusive environment for all employees. We look forward to considering your application.