Leasing Assistant

Solid Rock Realty in Colorado Springs has the goal of offering the best customer service in the Property Management industry. Can you help us make it better?

We are seeking a motivated Virtual Agent Leasing Assistant to join our growing Property Management Real Estate Team in Colorado Springs! We currently manage ~400 residential units and are adding new units at a rapid pace.

As a part of our Leasing Team, you will be responsible for leasing our available rental units and renewing leases for our existing Tenants. Our goal is to minimize vacancy for our landlord’s which requires quick response timelines, follow up, and team work. Being a team player is of upmost importance to us.

The ideal candidate is passionate about achievement, draws energy from working with people, and takes ownership of the work process to maximize effectiveness. Our goal as a company is to provide the highest level of customer service in the Property Management Industry which means each team player must also provide a high level of customer service.

General Job Description
• Answer general questions to prospective applicants interested in our available rentals.
• Keep Landlords up to date with the demand for their rental unit and make recommendations accordingly.
• Respond to Landlord and Tenant questions in a timely fashion.
• Ensuring prospective tenants can view units through our self-access viewing lockboxes.
• Screen tenants which includes verifying paystubs, employment, reference checks, criminal background reports, eviction
reports, and credit reports.
• Track and coordinate lock boxes.
• Advertise properties for rent.
• Perform Comparable Market Analysis for new rental listings and lease renewals.
• Follow all U.S. and Colorado Fair Housing Laws.
• Ensure a smooth move in for the Tenant.
• Communicate with Property Management Team.
• Other assigned tasks as necessary.

Job Specific Skills & Traits
• Communicates effectively with peers, superiors, clients, and vendors in written and verbal form.
• Excellent organizational and time management skills.
• Results oriented and high achiever.
• Understanding of computers and navigating the Internet.
• Understanding of Buildium. Experience preferred but not required.
• Confident telephone voice.
• Positive customer service attitude.

What We Offer:
Our company began in 2016 with just one person and has grown to a team of 17 (4 existing team members are in the Philippines). This provides an opportunity for growth and development. Here are the details of what we are offering. Solid Rock Realty aims to have a culture of life balance between work and time off:
• Starting Salary: $725 Monthly
• Hours: Monday-Friday 8:30-5:00 (30-minute lunch break) – General Mountain Time
• 8 Paid Holidays Off (New Year’s Day, US Memorial Day, July 4th, US Labor Day, US Thanksgiving Day, The Day After
Thanksgiving Day, Christmas Eve, Christmas Day)
• Paid Time Off (PTO) to Accrue 8 hr/month after a 60-day trial period, 10 hr/month after 5 years of service and 12 hr/month

How to Apply: Applications without ALL FIVE components will NOT be reviewed:
• Application must be emailed to Click to view
• Email Subject Line Must Read: “Leasing Assistant – Your Name”
• Cover Letter written in the body of the email
• Resume attached to the email
• A completed DISC Personality Test here: Click to view/disc-personality-test/ (PDF or Screen Shot of the results
attached to the email is acceptable)