Leasing Assistant

Your Responsibilities:
Customer Experience & Sales
• Prioritize interactions and communication with customers.
• Engaging with people in a friendly and professional manner while actively listening to their concerns.
• Execute sales and engagement initiatives as outlined by management.
• Assist with social media and communication on various platforms to engage customers.
• Lease apartments and sell the products and services of the property to prospective residents.
• Assist prospective residents with the completion of the application process.
• Respond to internet leads, answer prospect calls and conduct property tours.
• Work to optimize occupancy while maximizing leased rent.
• Maintain thorough product knowledge of the property and competition.
• Accurately prepare and have a thorough knowledge of all lease-related paperwork.
• Collect and accurately process and report receipt of application fees, security deposits, rents and other fees.
• Accurately record and enter all prospect and resident data in a timely manner.
• Comply with all Fair Housing regulations, local/state regulations, and other laws as they relate to property specific guidelines and occupancy standards.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Perform various administrative tasks as needed.

Qualifications:
• Customer support experience
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems preferred but not required
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

If you would be interested in applying for this position, could you please provide the following piece of information:

1. Please provide a narrative describing your recent/relevant work experiences (about 3-4 solid paragraphs). It helps if you give details about jobs and industries you worked in prior and what you enjoyed about them. The purpose of the write-up is to inform us about your past work experiences. Please be sure to use proper grammar in your write-up. This will be used as a writing sample for our client.

2. Submit a brief (1-2 mins) intro video about yourself. You will want to focus on your work experiences when deciding on what to say during the video. Please include a link to the video in your reply via Google docs or a similar platform. Please note that your video should be in a landscape format, plain/clean noise-free background.

3. Resume

Steps 1 and 2 are the main items our client will use on deciding on whether to request an interview with you.

If you can send it ASAP so we can schedule you an interview this week that will be perfect.
Please email ALL required information to Click to view

Thank you!