Leasing Assistant

Job Title: Leasing Assistant
Job Type: Full Time
Work Hours: Monday to Friday, 9:00 AM to 5:30 PM Pacific time
Salary: $5-$7 per hour

Summary:
We are seeking a detail-oriented and organized Leasing Assistant to support our leasing and property management operations. The Leasing Assistant will play a critical role in facilitating the leasing process from start to finish, ensuring compliance with housing regulations, and maintaining effective communication with tenants and Section 8 case managers. This role requires a proactive approach, excellent time management skills, and a commitment to delivering high-quality customer service.

Core Responsibilities:
Leasing Process Management: Complete HACLA/Section 8 Request for Tenancy Approval (RFTA) packets, meticulously follow up with case managers on inspection dates, rental offers, and Housing Assistance Payment (HAP) contracts until completion.
Tenant Communication: Serve as the primary contact for tenants, updating them on the status of their leasing process and responding to inquiries promptly.
Calendar Management: Manage the calendar for Section 8 inspections, tenant move-ins, and other significant events, ensuring smooth operations and timely actions.
Application Processing: Utilize Appfolio for processing applications, conducting employment and tenancy verifications, and ensuring a seamless review process.
Lease Preparation: Prepare leases, facilitate the review and approval process, and use Docusign for electronic signatures, ensuring all documents are executed efficiently.
Move-in Assistance: Support the move-in process in Appfolio, ensuring tenants have a smooth transition to their new home.
Application Tracking: Maintain daily updates to leasing agents’ application logs via Google Sheets, providing transparent tracking of application statuses.
Move-out Management: Ensure all move-outs are accompanied by a signed 30-day notice and proactively manage the signing process.
Communication Coordination: Screen calls, forward calls/voicemails to appropriate team members, including leasing agents and the internal team, ensuring efficient communication flow.
Low-Income Housing Paperwork: Assist with the preparation and management of low-income housing paperwork, ensuring accuracy and compliance with regulations.
Filing and Record Keeping: Maintain organized files and records relevant to the leasing process, ensuring easy access and compliance.

Requirements:
Experience with Section 8 and low-income housing programs strongly preferred.
Proficiency in Appfolio property management software and Google Sheets.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
Excellent communication skills, both written and verbal.
Detail-oriented with a strong focus on accuracy and compliance.
Experience in a leasing or property management role is desirable.
Familiarity with Docusign or similar electronic signature platforms.
Ready to be on video chat during work hours for communication and supervision purposes.

HOW TO APPLY:

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