Join The Extendly Family
At Extendly for HighLevel, we’re passionate about making it easy for anyone to get started with GoHighLevel®. We set up, customize, automate, optimize and extend the functionality of HighLevel so agencies and small business owners can focus on what they do best to grow their businesses. Our clients say we made implementing GHL simple, easy, and profitable.
We specialize in creating the most well-structured snapshots in the industry, we provide White Label tech support & onboarding services, & we create Animated videos to easily explain all that GHL has to offer! Join our mission in making getting started with HighLevel easier so small businesses everywhere can grow & operate with ease.
You’ll inspire marketing agencies, small business owners, and solopreneurs to pursue their dreams with the help of Extendly For HighLevel
What You’ll Do
As a Technical Support Agent, you’ll be a part of 2 teams who are providing tech support services. The first team is providing tech support services to Agency owners & the second provides white-label tech support services directly to the clients of the agencies that work with us. If you are interested in this position you must have GoHighLevel experience. Please add your favorite feature of GoHighLevel at the very top of your application or your application will be ignored.
You’ll ensure that we are communicating solutions clearly & providing fast, high-quality support.
Your Responsibilities:
You will be able to provide quick, accurate, responses to questions with the highest quality of customer service
You will be able to communicate solutions clearly and concisely.
You will Identify, investigate, and resolves users problems in relation to Go HighLevel
You can maintain a positive, empathetic, and professional attitude to customers/clients at all times
You will play a role in creating internal SOPs & resources that will allow the team to provide fast, high-quality support.
You will be able to independently research & find the core of the problem
Communicating regularly with clients about issues, bugs, and concerns.
Your goal will always be to provide the highest level of support & customer service
You’ll Enjoy These Benefits
The opportunity to work from home.
Continual training, learning, and in-house mentoring opportunities.
The opportunity to be a part of a team that is dedicated to helping small businesses & agency owners with Go HighLevel
Our Perfect Candidate
1-2 years of experience working in GHL or another CRM
Ability to exercise technical judgment in solving tech support challenges.
Willing to work weekend shifts for coverage.
Together, We Will Achieve
Together we will provide high-quality tech support services to clients & agency owners who are trying to reap the benefits of Go HighLevel. Our work together will help Agency owners scale their SaaS to new heights as well and will help business owners streamline their business processes & increase their sales. Our impact will allow our clients to do more of the things they love. Your role and the work you do every day are at the very heart of our mission.
APPLY FOR THIS JOB:
Company: Signal Works Architecture
Name: Shaw Rana
Email: