About Us:
We are seeking a highly organized and detail-oriented Loan Processing Support Specialist to join our team. If you excel in task management, thrive in a collaborative environment, and have a knack for keeping multiple files in order, we want to hear from you!
Key Responsibilities:
Work collaboratively with Processors to help them do their job.
Order title, VOE, and HOI through Arive.
Update dates for title ordered, HOI ordered, submitted to UW, and dates when completed.
Add title agent and HOI contacts in Arive if not already there.
Enter title and HOI received dates when received.
Order appraisals and reinspections through lender portals.
Complete Doc order forms and closing requests.
Pull invoices.
Order appraisals and reinspections through AMC & VA.
Follow up on titles, HOI, WVOE’s not yet received.
Review title when received.
Order HOI through portals (Geico, Progressive, Liberty Mutual).
Request VOR.
PR Files: order flood cert, elevation certs, title, HOI, plot plans.
PR: follow up on title & HOI.
Order condo docs (need contact), questionnaire, master policy, by-laws, and budget.
Communicate with processors about appraisals, title, VOE’s, insurance.
Manage clients in CRM campaigns.
Put closings on the calendar.
Double check CD going out.
Track KPIs & attend meetings as needed.
Participate in department meetings (weekly).
Attend pipeline meetings (3 times per week).
Requirements:
Proven organizational and task management skills.
Ability to work with a high volume of client files and prioritize effectively.
Strong follow-up skills with experience in email and phone communication.
Ability to work EST hours.
Why Join Us?
Be part of a dynamic team in a fast-paced industry.
Opportunity to make a significant impact by improving our loan processing efficiency.
Remote work with flexibility in a supportive work environment.
Application Instructions:
Please apply with your resume. Additionally, record a 60-90 second video introducing yourself, your experience, and your competencies, and include a link to the video in your application.
APPLY FOR THIS JOB:
Company: Law Assist Pty Ltd
Name: Aiko P
Email: