Logistics Operations Manager

Contract: Full-time Remote Contractor (160 hours monthly)
Business Hours: Flexible any time between 5 AM EST – 8 PM EST
Payment Range: $2,000 – $3,000 monthly
(Salary is negotiable based on experience and location)
Additional Info: Additional perks included in the compensation structure

Client’s Profile

The company is a US-based Asian-American family business established in the 1970s to make Asian foods more accessible and elevate the experience of enjoying Asian cuisine. They currently offer a range of premium-quality snacks, sauces, and other packaged goods that are crafted using only the finest ingredients and innovative production methods. Their incredible products are found online or in Publix, Wegmans or Hy-vee. Their team is dedicated to creating community and inclusivity through their products and brand. Join them as they continue to share the rich flavors and traditions of Asian cuisine.

What you’ll do

As a Logistics Operations Manager, you’ll oversee and optimize logistics operations, from transportation to warehousing. You’ll develop cost-effective strategies, maintain vendor relationships, and ensure timely deliveries. Collaborating with finance, you’ll forecast demand and analyze data to drive efficiency. Leading the department, you’ll track team member KPIs, foster a positive work environment, and ensure compliance. Your strategic input will align logistics with company goals and support growth initiatives. Your responsibilities will include:

Logistics Management:
Oversee and optimize all aspects of logistics operations, including transportation, warehousing, and distribution.
Develop and implement strategies to streamline logistics processes, improve efficiency, and reduce costs.
Coordinate with carriers, freight forwarders, and third-party logistics providers (3PLs) to ensure timely delivery of goods and materials.
Monitor inventory levels and coordinate with procurement and warehouse teams to maintain adequate stock levels and minimize stockouts.
Resolve logistics-related issues and challenges, such as shipping delays, damaged goods, or customs clearance issues.
Vendor Relationship Management:
Cultivate and maintain strong relationships with vendors, suppliers, and service providers to ensure reliable and cost-effective logistics solutions.
Monitor vendor performance and compliance with contractual obligations, addressing any issues or concerns as needed.
Collaborate with vendors to identify opportunities for process improvement, innovation, and value-added services.
Support negotiation processes led by the CEO to optimize cost savings and service levels.
Forecasting and Demand Planning:
Collaborate with the finance team on forecasting and demand planning.
Utilize a blend of cash flow analysis, existing sales needs, future sales projections, and sensitivity testing to develop accurate forecasts.
Work with cross-functional teams to ensure alignment between logistics planning and production scheduling.
Proactively identify potential supply chain bottlenecks or capacity constraints and develop contingency plans to mitigate risks.
Team Leadership and Supervision:
Supervise and mentor a Logistics Coordinator, tracking KPIs and providing guidance, training, and performance feedback.
Delegate tasks and assignments effectively, ensuring alignment with organizational goals and priorities.
Foster a collaborative and positive work environment, promoting teamwork and professional development within the logistics team.
Take escalations from the logistics coordinator, providing support and guidance in resolving complex issues or challenges.
Reporting and Analysis:
Develop and maintain KPIs to measure the performance of logistics operations.
Analyze data and metrics to identify trends, patterns, and opportunities for improvement in logistics processes and performance.
Prepare reports and presentations on logistics performance, highlighting achievements, challenges, and actionable insights for senior management.
Compliance and Risk Management:
Ensure compliance with all relevant regulations and standards governing logistics operations, including transportation safety regulations and import/export laws.
Implement risk management strategies to mitigate potential disruptions or issues in logistics operations, such as supply chain disruptions or security risks.
Strategic Planning and Decision-Making:
Collaborate with senior management to develop and execute strategic logistics operations plans aligning with the company’s overall objectives.
Provide input and recommendations on logistics-related investments, initiatives, and partnerships to support business growth and expansion.
Make informed decisions on logistics priorities, resource allocation, and operational improvements to drive efficiency and profitability.

What you should have

Background in business, supply chain management, or related field.
6+ years of proven experience in logistics operations management, preferably in a supervisory or leadership role.
Strong knowledge of logistics processes and supply chain management principles.
Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team.
Proficiency in logistics management software and systems.
Familiarity with relevant regulations and compliance requirements in logistics and transportation.
Experience as a team leader or supervisor.
Exceptional attention to detail skills.
Fluency in English, both written and verbal

Who you are

Success for this role is the CEO trusting you with day-to-day operational decisions, interpreting their vendors, reading between the lines, and maintaining a natural communication style with vendors (while also knowing when to push back when issues happen or escalate). In this regard, they are hoping you are:
A highly organized leader with a keen eye for detail and a systematic approach to managing logistics operations and delegating tasks.
An excellent communicator with great interpersonal skills to foster positive vendor and workplace relationships.
A swift problem-solver who can identify issues and implement innovative solutions to optimize logistics processes.