Welcome to the incredible opportunity to join a rapidly growing, fully remote digital marketing agency!
We are looking for a Digital Marketing Account Manager to join our fantastic team! Your role with us puts you in a fun and engaging opportunity to work directly with our clients to help create results in their business.
Your role is to provide a fantastic customer service experience and build strong relationships that create long-term retention and referrals. Your other responsibilities include working with our professional team of marketing experts to help deliver the marketing campaigns on time and in a way that generates results for our clients.
Responsibilities:
• Maintaining excellent relationships with your clients and increasing your monthly retention rates
• Customer support and client training
• Monthly reporting and relationship building
• Project management and ensuring that your clients’ deliverables are generating results and are delivered on time
• Coordinate marketing campaigns and communicate with team leads
• Monitor and report on customer satisfaction
Qualifications:
• 100% Fluent in English
• Perfect Written English
• At least 3 years of experience in the customer service/BPO industry
• Previous experience in customer service or digital marketing account management
• You should have strong tech skills including experience with CRM’s, Google Suite, Clickup, and Task Management Tools
• Strong project management and over the phone customer service skills
• Deadline and detail-oriented
Company Description
A fast-growing digital marketing agency that prides itself on its quality people that create fantastic results for our own businesses and our happy customers.
As we enter our 4th year of business, we are looking for a customer service professional who wish to work from home to join our dynamic, fun, and educational work environment. Please put Golden Apple in the subject line when applying. We provide access to the latest training materials and tools. You get to thrive in an environment where you get real-world experience by helping our team ensure campaigns are running smoothly for clients and be involved in fun and exciting digital marketing campaigns.
If this job sounds like it’s the perfect fit for you, please apply below and I will personally read your application, work samples, and answer ANY questions you may have. The more question you ask the better!
Thank you for your time and I look forward to hearing from you!
Jonathon
APPLY FOR THIS JOB:
Company: Pressure Washing Marketing Pros
Name: Jonathon Henderson
Email: