The Maintenance Coordinator will work for an Illinois-based client in the property management and investment industry.
The Coordinator handles all requests from tenants, employees, or management for maintenance service within a unit or property. S/he coordinates with assigned maintenance technicians or vendors to complete service and follows-up with tenants or management the work was completed satisfactory. The maintenance coordinator drives the communication between the tenant, management, and vendors and must provide outstanding customer service in a manner that reflects the company’s policies and procedures.
Tenant Relations
? Handles daily maintenance requests via phone calls, texts, e-mails from residents and
employees for unit and property issues.
? Follows-up with tenants via phone, texts, e-mails on completion of work orders.
? Provides timely, attentive, upbeat service to residents, and making sure their needs are met or
explained in a manner that reflects positively on the company or business.
Facilities Management
? Enters work order requests driven by residents, employees, and management.
? Communicates with maintenance technicians daily on work order completions.
? Send e-mails and/or make phone calls to clients (vendors, tenants) regarding various matters.
? Purchases materials and services as requested by work order or management.
? Schedules turn of apartment, clean-up to market ready.
? Regularly inspect property to ensure it is in good working order; common areas are clean and
well maintained, and the building meets requirements.
? Ensuring quality control standards are consistently met. Keeping track of supply and material
inventories.
Other Duties
? Ensure compliance with the company policy, as well as federal and local regulations.
? Encouraged to attend meetings and/or connect with other employees to share best practices.
? Assist with maintenance special projects as needed as directed by property manager or management.
Qualifications:
?? Superior customer service and relationship management skills are required
? Excellent communication, organizational, and time management skills are required
? Proficiency in MS Office apps is required
? Prior experience in property management is highly preferred
? Experience working with Yardi is highly preferred
? Must be able to identify and solve problems, perform under pressure, and meet deadlines
? Must be able to work with little or no supervision, and work well in a team setting
? Must have strong attention to detail, be able to multitask, and work in fast-paced environment
? Must display initiative-taking, resilience, due diligence, positive attitude, and resourcefulness
? Can work US Hours (Central Timezone)
You may apply by sending us the link of your resume with the subject of “Maintenance Coordinator – Polaris”
APPLY FOR THIS JOB:
Company: All Set Healthcare Staffing
Name: Elna U
Email: