Marketing / Customer Service Specialist

We’re on the lookout for someone with an exceptional English communication skills with some marketing and sales background. If you’re someone who radiates friendliness, operates efficiently, and has a go-getter attitude, we’d love for you to become an integral part of our growing team.

This opportunity is a full-time position, long term, with bonus and career advancement.

Role: Marketing / Customer Service Specialist

Overview: The primary responsibility involves engaging in conversations and addressing inquiries from clients across a few platforms, mainly Telegram channels.

Our clients are forex traders, so knowledge on forex trading is required but we can offer training for the first month.

Additional duties encompass overseeing social media presence, engaging with online comments feed, and undertaking a broad range of administrative tasks and help with marketing tasks such as writing and formatting.

Qualifications:
• Fluent in English with strong conversational skills
• Previous experience as a virtual assistant
• Excellent organizational skills with the ability to juggle multiple tasks seamlessly
• Team player
• Proactive in identifying and capitalizing on opportunities to expand business with current clients
• Prior experience in forex trading is advantageous but not mandatory
• Send me a resume along with a message “i can read” to apply for this position.
• Adept in customer service, with marketing and sales proficiency being beneficial

Technical Requirements:
• Access to a good working PC
• A good working smartphone with high speed data.
• Reliable, high-speed internet connection on home and mobile.

Work Schedule: Monday to Friday, 12PM to 12 AM (GMT+8), including 2 flexible hours over the weekend.

Despite the 12-hour weekday schedule, the workload is typically manageable and allows for flexibility. Busy season happens once a week every 1-2 months.

Most tasks can be executed on either a laptop or phone, though laptop use is recommended.

TImeline:
2 – 4 Weeks Bootcamp > 3 months working > Full time with bonus and career progression

Bootcamp:
The position begins with a 2-4 weeks bootcamp training, during which compensation is set at $10/day. Following this initial period, the salary ranges between $450 – $550 per month with additional bonus after 3 months of work.