Marketing Operations Manager

Are you the type of person who jumps in with both feet when it comes to organizing others? Do you thrive on managing multiple demands in a fast-paced environment? Are you lovely to work with? If yes, then read on!

Integrity Media is looking for an Operations Manager to join our growing team. We’re a company that helps E-Learning Coaches and small business owners create engaging content with creative directing, editing, and copywriting for your social media. We’re a team united by our shared values of integrity, and adding as much value to the world as we can in every interaction we have.

We’re a fully remote startup with a team of 6, growing and taking on new challenges every day.

MUST INCLUDE 1-minute+ video introduction to be considered.

You’d make a great fit for this role if…

You’re good at:
Organizing all things in life
Moving fast with minimal/no errors
Technology and determined to learn new things quickly
Excellent communication skills

Extra awesome
You’re highly adaptable and driven
You have a never say never attitude
You LOVE details and love creating processes and systems
You can manage many projects at once and are super organized

What you’ll do

The daily responsibilities in this role include, but are not limited to:

– System Management
Maintain and update the company’s workspace, ensuring that all documents and collaborative tools are organized and easily accessible.
Collaborate with department leads to develop dashboards for real-time metrics tracking.

– Team Management
Inspire, guide, and mentor the operations team to reach their highest potential.
Distribute resources efficiently across different projects and sectors.

– Client Performance Management
Periodically review and evaluate client KPIs, providing actionable insights and recommendations for enhancement.
Partner with marketing and content creation teams for the effective execution of client strategies.

– SOPs & Process Improvement
Construct, implement, and uphold Standard Operating Procedures (SOPs) for all significant operations within Integrity Media.
Consistently recognize and capitalize on opportunities for process optimization and introduce innovations post-approval.

– Reporting & Client Communication
Compile and deliver periodic performance reviews to clients and internal teams.
Serve as the primary point of interaction for client inquiries, issues, and feedback.

What you’ll need

Minimum of 2 years of experience in operations management, ideally within a marketing consultancy or digital content creation agency.
Proficiency in modern project management tools.
Sharp analytical and problem-solving capabilities.
Outstanding leadership and communication skills.

Why join us

Working at Integrity Media can accelerate your career and give you the opportunity to work with world-class talent. We’re a team that loves what we do and we all thrive on our ability to make an impact. There are many benefits that come with working with us such as:

Flexible work hours
Opportunities to get involved in various projects and expand your skills and experience
Competitive compensation
Lots of autonomy over how and where you work

Up for the challenge?

Don’t wait! Apply for this role today, and be sure to include a link to a 1-minute video in your cover letter explaining why you think you’d be a good fit.