Marketplace Manager

**Job Title: Marketplace Manager – Catalog Management**

**Company:** Growing D2C E-Commerce Brand

**Location:** Remote

**Employment Type:** Full-time

**Company Overview:**
We are a growing direct-to-consumer (D2C) e-commerce brand committed to delivering high-quality products to our customers. As we expand across multiple online marketplaces, we are seeking a skilled and motivated Marketplace Manager to join our team.

**Key Responsibilities:**
– Manage all aspects of marketplaces (Amazon, eBay, Wayfair, Walmart, Etsy, etc.).
– List new products and optimize existing product pages through A/B testing to drive sales.
– Own marketplace operations, including customer service and order management tasks such as refunds, shipping issues, returns, and cancellations.
– Format and publish blog content provided by our copywriter (occasional task).
– Maintain regular communication via chat to report progress and address any challenges.
– Willingness to learn and adapt to new marketplaces.

**Required Qualifications and Skills:**
– Extensive experience with Amazon and eBay marketplaces (essential).
– Excellent written and spoken English communication skills.
– Basic HTML skills for content formatting.
– Strong time management and prioritization abilities.
– Dependable, honest, and customer-focused.
– Eagerness to learn and tackle new challenges.
– Proficiency in email, shared/cloud spreadsheets and drives, Canva (or similar), and Skype (chat tools).
– Reliable computer and high-speed internet connection.

**Preferred Qualifications and Skills:**
– Experience with Wayfair, Walmart, Etsy, and/or other marketplaces (desirable).
– Familiarity with Shopify.
– Knowledge of shipping integrations.

**Benefits and Perks:**
– Yearly performance bonus.
– Remote work opportunity.
– Flexible working hours.
– Opportunity to contribute significantly within a small team environment.

**Expectations:**
– Maintain proactive communication to ensure project progress and resolve any issues promptly.
– Seek clarification as needed to perform effectively and meet deadlines.
– Demonstrate creativity in crafting high-quality product listings.
– Independently achieve project goals with minimal supervision.
– Strong attention to detail and ability to work efficiently under tight deadlines.

**Application Instructions:**
Please submit your resume and apply online. We are eager to fill this position promptly!