Medical Assistant Front-Desk | Weekdays, Daytime CST

We are looking to hire 3 (three) full-time, experienced, front-desk administrative assistants for a medical office.

The duties of this role involve the following, but are not limited to:
– Answering inbound calls
– Responding to chats
– Calling pharmacies, checking on scripts
– Providing general customer support

Training will be provided.

Applicants for this position MUST HAVE:
– An understanding of GENERAL MEDICAL TERMINOLOGY
– Be able to write well with good English grammar and speak English well
– Have a customer service orientation and be able to communicate effectively via email, skype, etc.
– With solid computer skills using applications such as Microsoft Office, etc.

HOW TO APPLY FOR THIS POSITION? PROVIDE A LINK TO YOUR RESUME AND ANSWER THE QUESTIONS BELOW.

Please note that the point of asking you to answer the following questions is to enable us to gauge your ability to follow instructions, your command of the English language, your writing style, and your attention to detail.

Applicants who do not fully answer the questions below WILL BE IGNORED

Questions:
1) Have you worked in a customer service role before? If yes, please tell us about the work you did and your experience.

2) If you previously worked with a medical office or handled medical records, please tell us what your tasks were and include how long you held the role/position.

3) Tell us something about yourself that is not written on your resume but will help us get to know you better as a person.

4) How many hours a week would you prefer to work? (40+ full-time or if less than that “part-time” please specify)

5) If hired, will this be your second job? Or will this be your only job?

6) In terms of career development, what would you like to be doing in a couple of years?