Medical Biller and Claims Denial/Collection Specialist

This position is for an experienced medical biller who has experience working for a United States based medical practice performing medical billing and interfacing with all major insurance companies. History processing or auditing claims for an insurance carrier is a benefit well. You must have experience with processing claims, appealing denials and the insurance verification process. We specifically need a claims denial management expert who can efficiently collect on denied claims. We use the electronic medical record system Kareo for billing – experience with Kareo or a similar EMR/billing system is necessary.

Skills required:
-Excellent English skills and the ability to interface with patients, physicians, and outside vendors in a timely, appropriately, caring, and efficient manner.
-Motivated, proactive, and a self-starter.
-Reliable internet connection is required as well as notice prior to any absence/sick days etc.
-Excellent written & verbal communication skills. Ability to communicate in written emails and orally with staff and patients. Video conferencing meetings with staff
-Hold excellent customer service skills and be professional, dependable, and personable.
-Must be efficient, accurate, and have a friendly confident demeanor.
-Be able and willing to multi-task & perform under the pressure of a busy mental health office as well as change focus and re-prioritize as needed.
-Highly organized in all areas of responsibilities and the ability to multi-task is essential.
-Possess strong computer skills (standard business, office, and medical applications including but not limited to Electronic Medical Records such as Kareo, Google, Dropbox, Excel, Word, google Sheets/Drive)
-Knowledge of HIPPA and Patient Privacy rights, at all times.
-A friendly and positive attitude is a must.
-Maintain a high level of customer service on the phone and in emails.
-Charging patient responsibility fees, explaining these fees to patients and dealing with dispute resolution

We are looking to fill a full time position, benefits include paid time off. We would consider part time on a case by case basis, typically we start at part time and scale up to full time if things go well. Ideally the candidate will be able to work business hours Pacific Standard Time (PST). Training will be provided for tasks and they will be scaled up gradually. Please do not apply if you do not have the above qualifications

*****If you are interested, please submit a short video introduction describing yourself, what you are looking for in a position, your experience/qualifications, why you think you would be a good fit, what you are doing currently, and what type of hours/time you are looking for.*****

Thank you and we look forward to hearing from you and scheduling an interview. You can send to Click to view or create a dropbox or google drive link (or other hosting platform).