Medical Practice Administrative Assistant

Position Summary
The Administrative Assistant will provide a high level of administrative and strategic support in
all aspects of planning, management and operation of the Centre, and will work closely with and report to the head of the practice

Key Responsibilities
? Responsible for the day-to-day functioning of the office
? Carry out intakes
? Ensure clients are scheduled and have submitted their payment, including billing third
parties like WSIB, NIHB, and Medavie Bluecross
? Ensure Associates are following procedures
? Calendar/agenda and meeting management and support
? Respond to emails, phone calls and other forms of communication in a timely and
respectful manner
? Maintain an efficient filing virtual system
? Serve as the point person for office manager duties, which can be done virtually including stocking supplies, equipment, bills,
and (online) shopping
? Be the first and main point of contact for all inquiries and concerns from therapists,
clients, and third-party individuals/organizations (e.g. insurance, media, partnerships,
etc.)
? Ensure security, integrity, and confidentiality of data
? Help with marketing, including managing all social media accounts and preparing
appropriate print and digital material as required (ability to use Canva is a plus)

Terms
The Administrative Assistant will work approximately 40 hours a week. We have one 2 hour
meeting in the evening every month, and it would be expected that the Administrative assistant would attend this meeting

Minimum Qualifications
? Strong administrative background with proven ability and experience (minimum 2 years)
in a healthcare setting
? Computer literacy is mandatory with proficiency in Microsoft Office Suite
? Comfort creating content with Canva
The ideal candidate will:
– Have office administrative experience in a mental health setting

– Have a proven track record of superior organizational ability, meeting multiple deadlines
and attention to detail
– Have excellent written and verbal communication skills in English, with the ability to
prepare/edit presentations and various media and communications.
– Have strong interpersonal skills
– Be calm, friendly and respectfully efficient
– Ability to relate well with clients and medical professionals, and exercise discretion as
appropriate
– Demonstrate initiative, and have the ability to set priorities and work effectively with
minimum supervision
– Diploma or certification in an administration-related field

About Us
Centre for Mental Health has been operating since September 2019. The goal of the Centre
is to serve the communities in which we live. We seek to put equity and accessibility first. What
this means is that we do outreach work, we collaborate with community organizations, and we
seek to make our services as accessible to our clients as possible. We recognize that while one’s
mental health is a very internal and personal experience, much of that is influenced by the way
a person’s external world is experienced. We seek to care for the entirety of our clients’ well-
being by providing psychotherapy and assessment services to care for their mental health, and
through our advocacy and community partnerships which seek to reduce oppression and
discrimination towards marginalized peoples.

Apply Here:
https://20211203143722_Click to view/apply/DStrzeDwMF/Virtual-Administrative-Medical-Office-Assistant?source=OODL