Medical VA

Are you a highly motivated and skilled professional with experience in appointment setting and virtual assistance? We are currently seeking an Appointment Setter/Medical Virtual Assistant to join our dynamic team. This remote position offers an exciting opportunity to work with a reputable Australian company in the healthcare industry.

Responsibilities:

– Conduct outbound calls to prospective clients to schedule appointments for medical consultations.

– Manage and maintain appointment calendars for healthcare professionals.

– Respond to inquiries from patients and provide necessary information regarding appointments and services.

– Collaborate with the healthcare team to ensure efficient scheduling and minimize cancellations or rescheduling.

Requirements:

1. Previous Work Experience: Minimum of 1 year of proven experience as an Appointment Setter for an Australian company in the healthcare or related industry. This experience will demonstrate your familiarity with Australian business practices and communication style.

2. Proficiency in Ontraport: Demonstrated expertise in using Ontraport or a similar customer relationship management (CRM) software. You should be able to navigate the platform effectively to manage appointments, update client information, and generate reports.

3. Strong Communication Skills: Excellent verbal and written communication skills are essential for interacting with clients and healthcare professionals. Fluency in English is required.

4. Organizational Abilities: As an Appointment Setter and Medical VA, you will be responsible for managing multiple schedules. Strong organizational skills and attention to detail are crucial to ensure seamless appointment arrangements.

5. Tech-Savviness: Adeptness with various virtual communication tools, such as video conferencing platforms, email, and chat, is necessary for seamless collaboration with the team.

6. Time Management: The ability to prioritize tasks and meet deadlines is critical to succeed in this role.

7. Empathy and Professionalism: The healthcare industry demands a high level of empathy and professionalism when dealing with patients and medical staff. Demonstrated ability to handle conversations with care and sensitivity is valued.

8. Positive Attitude: We seek an enthusiastic team player who is proactive and takes initiative in providing excellent service to clients.

9. Must have an educational background in the medical sciences

Additional Information:

– **Work Schedule: This is a remote position with availability during Australian business hours is required to facilitate appointments effectively.

– Salary: Compensation will be competitive and commensurate with your experience and skills.

Don’t miss this opportunity to work in a rewarding role, contributing to the healthcare industry while utilizing your appointment setting and medical virtual assistance skills. If you meet the requirements outlined above and are excited about this opportunity, please submit your updated resume and a cover letter detailing your relevant experience.