Medical Virtual Assistant

Job Description: Medical Assistant
Position: Medical Assistant

Location: Pacific Standard Time (PST) – Remote

Job Type: Full-Time

About Us:
We are a dynamic healthcare provider committed to delivering exceptional patient care. Our practice emphasizes patient-centered approaches and a supportive working environment for our team. We are currently seeking a dedicated and professional Medical Assistant to join our team, working remotely in the Pacific Standard Time zone.

Job Summary:
The Medical Assistant will be responsible for managing patient communications, including answering phone calls, scheduling appointments, and providing administrative support. The ideal candidate will have excellent communication skills, fluency in English, and the ability to handle patient inquiries efficiently and compassionately.

Key Responsibilities:

Answer incoming phone calls from patients, healthcare providers, and other stakeholders.
Schedule and confirm patient appointments using the electronic health record (EHR) system.
Provide patients with information regarding their appointments, medications, and treatment plans.
Assist in coordinating care between different healthcare providers and departments.
Handle patient inquiries and concerns with empathy and professionalism.
Maintain accurate and up-to-date patient records in compliance with HIPAA regulations.
Perform other administrative duties as assigned.
Qualifications:

Fluency in English, with excellent verbal and written communication skills.
Experience in a medical office or healthcare setting is a plus.
Proficient in using EHR systems and other office software.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Compassionate and patient-focused attitude.
Working Hours:

Full-time position, working hours will align with Pacific Standard Time (PST). 2pm to 8pm
Flexibility to work occasional evenings or weekends as needed.
Benefits:

Competitive salary based on experience.
Comprehensive benefits package including health, dental, and vision insurance.
Paid time off and holiday pay.
Opportunities for professional development and career growth.
How to Apply:
Interested candidates are encouraged to submit their resume and cover letter detailing their relevant experience and why they are interested in this position. Please include “Medical Assistant Application” in the subject line of your email.

Equal Opportunity Employer:
We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs.

Contact Information:
[Insert contact email and/or application portal link]

Join our team and contribute to providing high-quality patient care in a supportive and professional environment. We look forward to meeting you!