Medical Virtual Assistant

Job Title: Medical Virtual Assistant – Orthopedic Clinic

Company: Hawaii Shoulder and Orthopedic Institute

Location: Remote

Position Type: Full-time

About Us:
Hawaii Shoulder and Orthopedic Institute is a leading Orthopedic clinic dedicated to providing exceptional patient care and innovative treatment options. We are seeking a motivated and detail-oriented Medical Virtual Assistant to join our dynamic team. As a key member of our remote administrative staff, you will play a crucial role in ensuring smooth operations and an exceptional patient experience.

Job Description:
As a Medical Virtual Assistant at Hawaii Shoulder and Orthopedic Institute, you will be responsible for providing comprehensive administrative support to our Orthopedic clinic. You will work closely with our healthcare professionals to streamline processes, manage patient information, and ensure efficient communication within the clinic.

Responsibilities:

-Manage patient records and electronic medical documentation accurately and securely.
-Schedule patient appointments, follow-up visits, and assist in coordinating consultations.
-Maintain and update patient databases, ensuring data integrity and compliance with privacy regulations (HIPAA).
-Answer patient inquiries via phone, email, and virtual communication platforms in a friendly and professional manner.
-Assist in billing and insurance-related tasks, including verification and submission of claims.
-Coordinate and manage virtual meetings, telehealth appointments, and video conferences.
-Collaborate with the clinical team to prepare and organize medical reports and documentation.
-Perform general administrative tasks, such as calendar management, document preparation, and data entry.

Qualifications:

-Previous experience as a medical assistant or in a healthcare administrative role is preferred.
Knowledge of orthopedic procedures, medical terminology, and HIPAA regulations is a plus.
-Proficiency in using electronic medical record (EMR) systems and virtual communication tools.
-Strong organizational skills and attention to detail to ensure accurate record-keeping.
-Excellent verbal and written communication skills, with the ability to communicate effectively with patients and medical professionals.
-Self-motivated and able to work independently in a remote environment.
-Flexibility to adapt to changing priorities and willingness to take on new tasks as needed.
Benefits:

-Competitive salary based on experience.
-Remote work opportunity, offering a fixed schedule.
-Opportunity to contribute to a growing and innovative Orthopedic clinic.
-Collaborative and supportive team environment.
-Professional development opportunities and ongoing training.

Application Process:
If you are a dedicated individual with a passion for healthcare administration and are excited about the opportunity to make a positive impact in the field of Orthopedics, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining OrthoCare Solutions. Applications can be sent to [Click to view].

Hawaii Shoulder and Orthopedic Institute is an equal opportunity employer and welcomes candidates of all backgrounds to apply.