Are you ready to supercharge your career in 2024? Welcome to the Kalutasan difference!
Kalutasan is a company that is founded on sound principles, great people, and great partners. We believe that when you hire the best, and invest in their skills, we create a winning culture and set up our clients for superior results!
Kalutasan is a staffing company that provides outstanding helpdesk staff to MSP businesses in the United States. Kalutasan was founded by former MSP owners who were highly successful in building and growing their MSP, while leveraging contracted employees in the Philippines. Most companies fail to successfully outsource their helpdesk resources. There are many reasons for this including poorly defined processes at the MSP, lack of training, poor communication, inconsistent management, and lack of investment in the outsourced team.
The owners of Kalutasan solved these challenges when they owned their MSP, and have a unique, winning formula for contractors and MSPs.
Do you want to work for a company who truly appreciates their team and sets you up for success? Apply to become a member of our team, where you will be assigned to an MSP in the US. You will work with their clients to solve technical problems reported to the helpdesk. You will work with a team to deliver world-class support while advancing in your career. Kalutasan will provide you with training plans and materials, reimbursement and bonuses for certifications, great pay, paid vacation, and a fun work environment.
Required Skills
Help desk and customer service experience
Proven record of troubleshooting printers, drivers, and peripherals
Experience with MS365 email, SharePoint, and OneDrive
Able to resolve performance issues with Windows 7/8/10/11
User creation and password resets
Basic troubleshooting
Spam filtering setup and troubleshooting
You must have proficient English skills, a keen sense of urgency, and great communication skills
MSP experience is a plus
You should be able to close 10+ tickets per day on the helpdesk
CompTIA A+ moves you to the top of the list
To apply, please click on the link below.
/db_ce15e3d6f9cbf2bdc655b2e35101b6ba/jobs/12
After clicking, you will need to:
1- Enter your details. This includes uploading your resume, and a video highlighting why you want to work with Kalutasan.
2 – After you submit this form, you will receive an automated link for a short quiz. This quiz will assess your basic tech skills.
After we receive this information, you will receive an email with next steps.
Do not send resumes to us directly! Please use the instructions above
APPLY FOR THIS JOB:
Company: TGX Creative Agency
Name: James Kudla
Email: